Customer Success Manager
16 hours ago
We are looking for a Customer Success Manager who can farm into existing accounts, provide ongoing support to our clients and network with them. The candidate should carry a Revenue target for upselling & cross selling into their customer base, contribute to building relationships and minimize churn rates. Ultimately, you will own Customer lifecycle, work directly with clients to up-sell, cross sell & help solve their problems and ensure their satisfaction while they are an active account with us. You will also work closely with other employees to ensure customer questions and concerns are addressed in a timely manner. Key Responsibilities Establish clear client retention goals. Define success milestones for the clients and employees to work towards Assist customers with setting up and navigating various programs Promote the value of Gnani.ai’s software & services Upsell/ Cross-sell Gnani.ai’s software & services Promote value through customer experience Assist in creating training courses and educational materials Review customer complaints and concerns and seek to improve the customer experience. Assist in conducting Customer Workshops on a periodical basis Candidate Persona Proven work experience as a Customer Success Manager or similar role for a minimum of three years Working in a SAAS organization is desirable. Experience in dealing with large and mid size Enterprise customers in India Should have a quota carrying experience Exceptional ability to communicate and foster positive business relationships SAAS, Contact centre Technical skills & Clear grasp of digital technology stacks - API's, middleware, ecosystems and the ability to envision solutions is a plus Experience in working with a diverse group- Developers, Program Managers, Sales, Pre-sales is required. A bachelor or MBA degree is preferred. This role requires fair amount of travel meeting your clients and working from the office location.
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Customer Success Manager
6 days ago
Bangalore Division, India Skill Veda Full timeCustomer Success Manager Location: Whitefield, Bengaluru, Karnataka Working Days: 5 Days (Rotational Shifts) Compensation: ₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay) Eligibility Criteria: This role is only for graduates (Postgraduates should not apply). You must have exceptional spoken and written English...
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Customer Success Manager
2 weeks ago
Bangalore Division, India Algonomy Full timeROLE : Manager – Customer Success (Open Position – 1) LOCATION : Bangalore REPORTING TO : VP, Customer Success EXPERIENCE : >6 Years BRIEF DESCRIPTION As a Client Success Manager (CSM) , you will be the trusted advisor and strategic partner for our enterprise retail clients. You will own customer relationships post-deployment, ensuring clients derive...
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Customer Success Manager
6 days ago
Bangalore Division, India Digio.in Full timeAbout Digio - Digio was founded in 2016 and currently is the market leader in the Digital onboarding space with its offerings around Digital Identity, eKYC, Digital Documentation/Signing, Recurring Payments based on NACH and UPI, Account Aggregator etc. Digio is used by more than 1500 businesses in India and performs over 1 Billion transactions annually....
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Success factors HR Operations
3 weeks ago
Konkan Division, India Mizuho Full timeMizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called Mega Banks of Japan. MGS was established in the year 2020 as part of Mizuhos long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Banks domestic and...
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Customer Success Manager
2 weeks ago
Bangalore Division, India Probe42 Full timeAbout Probe Probe42 is a leading Fintech company that offers rich data insights on companies in India. Our platform provides access to over 500+ data points on 2.5 million companies, which are meticulously collected and curated from 760 data sources. Our comprehensive data points comprise detailed financials, such as balance sheets, profit and loss accounts,...
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Digital Customer Success Manager
3 weeks ago
Pune Division, India Persistent Systems Full timeAbout Position: We are seeking for Digital Customer Success Manager with hands on Gainsight CS tool, Customer Success. Role: Digital Customer Success Manager Location: All Persistent Locations Experience: 4 – 10 years Job Type: Full Time Employment What You'll Do: Customer Journey Design: Create and manage onboarding, adoption, and success journeys...
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Success factors HR Operations
3 weeks ago
Konkan Division, India Mizuho Full timeMizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called Mega Banks of Japan. MGS was established in the year 2020 as part of Mizuhos long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Banks domestic and...
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Customer Success Analyst
17 hours ago
Meerut Division, India Diligente Technologies Full timeClient is a fast-growing AI-powered Source-to-Pay platform. With lightning-fast deployment, a new digital front door for everyone to converse with the information you need, and plug-and-play integration, client rapidly turns scattered, unmanaged spend into managed spend, which becomes actionable spend and ultimately, tangible savings. We're passionate about...
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Customer Success Lead
3 weeks ago
Bangalore Division, India Netcore Cloud Full timeRegional Lead – Customer Success Location: Bangalore, India Experience: 12–15 years Function: Customer Success About Netcore: Netcore is a global Martech SaaS company helping brands deliver intelligent customer experiences through AI-powered engagement, personalization, and retention. With 25+ years of innovation and presence across 20+ countries, we...
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Customer Success Manager | Edtech SaaS
5 days ago
Bangalore Division, India Michael Page Full time- Founding team member- Opportunity to lead a critical team in a fast-growing edtech SaaS companyAbout Our ClientOur client is an innovative EdTech startup building a next-generation platform designed to transform preschool education through curriculum planning, classroom journaling, communication, and AI-driven insights.Job DescriptionKey...
