Front Office Assistant
1 week ago
Job Description Job Description: Register guests and assigns rooms. Accommodates special requests whenever possible. Assists in pre-registration and blocking of rooms for reservations. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. Understands room status and room status tracking. Knows room locations, types of rooms available, and room rates. Must be sales minded. Presents options and alternatives to guests and offers assistance in making choices. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Knows the location and types of available rooms as well as the activities and services of the property. Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms. Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. Maintains guest room key storage and maintains and supervises access to safe deposit boxes. File room keys (only for manual room key hotels) Knows how to use front office equipment. Process guest check-outs. Performing cashier related functions like posting charges to guest accounts, raising paid out’s, currency exchange, Follows procedures for issuing and closing safe deposit boxes used by guests. Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work. Uses proper telephone etiquette. Performs cashiering tasks like bill/invoice settlement, posting charges to the guest, paid out’s, foreign currency exchange etc. Uses proper mail, package, and message handling procedures and record details in the courier Mail Register. Advise guest of any messages, mail, faxes, etc. received for them. Inform guest of the room safe and mini-bar key and room key procedures. Issue parking passes/validate valet parking tickets. Communicate services and amenities of the hotel to guests. Obtain proper identification for tax-exempt guests and attach the form to registration card. Direct Bell Person to escort guest and transport their luggage to the room. Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel. Attends department meetings. Reports any unusual occurrences or requests to the manager or assistant manager. Knows all safety and emergency procedures, Is aware of accident prevention policies. Maintains the cleanliness and neatness of the front desk area. Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts. Advise guest of any messages, mail, faxes, etc. received for them.
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Front Office Assistant
7 days ago
Thiruvananthapuram, Kerala, India Thanal by Daya Full time ₹ 1,80,000 - ₹ 3,60,000 per yearJob Title: Front Office AssistantLocation: Trivandrum, KeralaDepartment: Front Office / Guest RelationsReports To: Front Office Manager / Duty ManagerJob SummaryThe Front Office Assistant is responsible for providing efficient, courteous, and professional service to guests during check-in, stay, and check-out. The role ensures smooth front office operations,...
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Front Office Assistant
1 week ago
Thiruvananthapuram, India CII - Model Career Centre Full timeGreetings from CII-MCC We are looking for FRONT OFFICE ASSISTANT Job role - Greeting guest at the front desk. - Recommending activities and restaurants to guests and answering any phone calls. **Salary : 14-16K.** **Qualification : Degree ( Hotel Management ).** **Salary**: ₹14,000.00 - ₹16,000.00 per month **Benefits**: - Provident...
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HR Assistant cum Front Office
5 days ago
Thiruvananthapuram, Kerala, India Trivandrum International School Full time ₹ 2,00,000 - ₹ 6,00,000 per yearWe are seeking a motivated and organized HR Assistant cum Front Office professional to join our team. This dual-role position will involve supporting the HR department in various administrative tasks while also managing front office operations to ensure a welcoming environment for visitors and staff.Key Responsibilities:HR Support: Assist with the...
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Front Office Assistant
1 day ago
Thiruvananthapuram, Kerala, India VEDHAMEDIGUIDANCE PVT.LTD Full time**About Us**: Vedha Medi Guidance Pvt Ltd is a leading educational consultancy committed to guiding students in making informed career choices and securing admissions into reputable academic institutions. We pride ourselves on delivering personalized support, reliable information, and professional assistance to students and parents throughout the admission...
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Front Desk Officer cum Admin Assistant
1 week ago
Thiruvananthapuram, India CONNECTING 2 WORK Full timeResponsibilities: Lead on the management of day to day operational matters associated with admissions & marketing. As a Front Desk Officer cum Admin Assistant, you will be the first point of contact for our organization. Duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business....
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Front Office Executive
1 day ago
Thiruvananthapuram, Kerala, India Chempaka Group of Institutions Full time ₹ 4,00,000 - ₹ 6,00,000 per yearHiring – Front Office ExecutiveChempaka Group of Institutions is seeking a smart, presentable, and customer-oriented Front Office Executive to manage front desk operations, handle calls and visitors, and assist with basic administrative tasks.Key Responsibilities· Greet and assist visitors and clients· Manage phone calls and messages· Handle mail,...
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Front Office Assistant
1 week ago
Karamana, Thiruvananthapuram, Kerala, India maidspace LLP Full time ₹ 80,000 - ₹ 1,20,000 per yearWe're Hiring – Front Office Executive (Female)Location: Killipalam, Trivandrum, KeralaCompany: maidspaceAre you a confident, well-spoken, and energetic individual with a warm personality? Join our growing team at MaidSpace as a Front Office Executive and be the face of our brand Job Role:Greet and welcome visitors in a friendly and professional...
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Front Office
1 week ago
Thiruvananthapuram, Kerala, India SHANTHINIKETAN SCHOOL Full time ₹ 6,00,000 - ₹ 8,00,000 per yearPosition: Front Office & Administration CoordinatorLocation: Shantiniketan School, KunnumpuramReporting To: Principal & Administrative Head,Employment Type: Full-timeOverviewJoin Shantiniketan School as our Front Office & Administration Coordinator As the welcoming face of our campus, you'll ensure smooth front office operations, assist prospective families,...
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Front Office Executive
1 day ago
Thiruvananthapuram, Kerala, India Chirayil Solar PowerTech Full time ₹ 96,000 - ₹ 1,44,000 per yearJob Profile: Front Office ExecutiveThe Front Office Executive serves as the first point of contact for visitors, clients, and employees. The role involves managing reception operations, handling calls and correspondence, and ensuring smooth front-desk functioning while maintaining a professional and welcoming environment.Key ResponsibilitiesGreet and welcome...
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Front Office Assistant
3 days ago
Pothencode, Thiruvananthapuram, Kerala, India VitaSkills Academy Full timeVitaSkills Academy - Pothencode based Training Academy - We are looking for Front Office Staff (Females only) - Nearby Pothencode Residents Preferred - Tally Prime Knowledge Preferred - Job Description - Bulk WhatsApp / Social Media Handling - Handling Students Data / Computer Lab Assistance / Follow up Calls / Tele Calling etc Eligibility - Bcom with Tally...