Front Office
2 days ago
Position: Front Office & Administration Coordinator
Location: Shantiniketan School, Kunnumpuram
Reporting To: Principal & Administrative Head,
Employment Type: Full-time
Overview
Join Shantiniketan School as our Front Office & Administration Coordinator As the welcoming face of our campus, you'll ensure smooth front office operations, assist prospective families, uphold facilities standards, and energize our school's social media presence. This is a fantastic opportunity to make an impact within a vibrant educational community.
Responsibilities
- Greet visitors, parents, and students and direct them appropriately.
- Manage phone calls, emails, and all front desk correspondence.
- Provide information and support for admission enquiries; maintain detailed enquiry records and follow-up logs.
- Supervise housekeeping staff and help coordinate with vendors to ensure school facilities are well maintained.
- Collaborate with teams to update and manage official school social media pages and communications.
- Collect department updates for announcements and ensure brand consistency online.
- Provide administrative support to the Principal and Administrative Head, maintaining school registers and documentation.
Required Qualifications & Skills
- Bachelor's degree (Administration, Management, or Communications preferred).
- 2–4 years' professional experience in front office, school administration, or operational support.
- Excellent English communication and interpersonal skills with a welcoming attitude.
- Strong proficiency in MS Office, email handling, and social media platforms.
- Ability to multitask, prioritize, and coordinate across teams.
- Well-organized, detail-oriented, and adaptable.
Key Competencies
- Strong organizational and time management skills.
- Professional and courteous demeanor.
- Collaborative team player able to work across departments.
- Attention to detail with problem-solving mindset.
What We Offer
- Supportive and positive work environment in an established school.
- Opportunities for professional growth and skill development.
- A chance to play a central role in school operations and online engagement.
Performance Metrics
- Accuracy and professionalism in front office operations.
- Prompt response to admissions and visitor enquiries.
- Maintenance of school cleanliness and facility standards.
- Consistency and engagement in school social media.
- Quality administrative support and coordination provided.
Job Type: Full-time
Experience:
- work: 4 years (Required)
Work Location: In person
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