Front Office Assistant

10 hours ago

Thiruvananthapuram Kerala, India VEDHAMEDIGUIDANCE PVT.LTD Full time

**About Us**:
Vedha Medi Guidance Pvt Ltd is a leading educational consultancy committed to guiding students in making informed career choices and securing admissions into reputable academic institutions. We pride ourselves on delivering personalized support, reliable information, and professional assistance to students and parents throughout the admission process.

**Job Summary**:
**Key Responsibilities**:

- Greet and assist walk-in clients, students, and parents in a professional and courteous manner
- Provide accurate information about academic programs and admission procedures
- Handle student registrations and documentation for admissions
- Maintain daily attendance logs and student interaction records
- Follow up with prospective leads through tele-calling and messaging
- Assist the counseling and admissions team with backend support
- Build rapport with students and parents to ensure a supportive and trustworthy experience
- Coordinate appointments and schedule meetings for educational consultations
- Maintain a clean and organized front office environment

**Required Skills and Qualifications**:

- Graduate in any discipline (preferably with experience in customer support or front office roles)
- Strong verbal and written communication skills in English and regional language
- Proficient in MS Office (Word, Excel, Outlook) and basic computer operations
- Friendly, approachable personality with a professional attitude
- Ability to multitask and manage time effectively
- Prior experience in educational consultancy or academic front office is an added advantage

**Benefits**:

- Competitive salary

**Job Location**: Sasthamangalam
**Working Hours**: 10:00 AM to 6:00 PM, Monday to Saturday

**How to Apply**:
Pay: ₹12,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person

Expected Start Date: 01/06/2025

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