
Customer Relationship Manager
2 weeks ago
Job description REAL ESTATE DEVELOPER IN MUMBAI & THANE Customer relationship manager (CRM) KEY RESPONSIBILITIES: ∙The candidate should have at least 1-3 years of experience in Real Estate Customer Service experience preferably handling in the Customer Care operations. ∙Ensure Demand calls ∙Follow up reminder Calls/Emails ∙Highlight defaulters and other risks well on time ∙Final Collection closure ∙Supporting the Customer Care head with insight on customer expectations and issues vis--vis product and customer service delivery ∙Adherence as per the SOPs ∙Inputs and support in preparing monthly reports & MIS ∙Keeping a check on the outstanding status of collection from customers ∙Bank approvals for the project with regards to housing loan ∙Checking various client related documents before execution ∙Providing housing finance assistance as per customer requirements ∙Execution of agreement for sale/sale deed or equivalent ∙Coordinate with accounts for reconciliation and to avoid accounts related issues in Customer Care systems ∙Effectively manage customer expectations for visits and handover ∙Attending customer related meetings if required. ∙Having an on the ground information about projects through regular site visits. ∙Facilitate smooth transition for customer post-handover ∙Facilitate complete customer documentation and formalities for condominium formation ∙Understand customer’s customization requests and follow up with the engineering team to ensure its completion. ∙Maintain regular communication with the customers with regards to progress of construction work, customization of flats, and possession of flats in coordination with the Sales Department. ∙Handling customer escalation and ensuring satisfactory closures at the first level. DESIRED PROFILE: ∙Excellent Communication skills (Verbal, Written and Listening) ∙Confidence and ability to interact customers internally and externally. ∙Proficiency in Customer Care systems, MS Office (Word, Excel, Power Point) ∙Basic knowledge of legal aspects in Real Estate ∙Basic understanding of construction concepts DSS Group - Real Estate Developer in Mumbai & Thane | Residential & Commercial Proper…
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Customer Relationship Manager
4 weeks ago
Navi Mumbai, India Insight Customer Call Solutions Ltd Full timeRoles and Responsibilities Handle customer queries and concerns in a timely and professional manner, resolving issues promptly. Manage customer relationships through effective communication, ensuring high levels of satisfaction and retention. Develop strong understanding of customers' needs and preferences to provide personalized solutions. Collaborate with...
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Customer Relationship Manager
4 weeks ago
Navi Mumbai, India Shunya Tattva Management Consultants Full timeJob Title: Customer Relationship Executive Insurance Location: Vashi, Navi Mumbai Salary: 1.75 LPA – 4 LPA (Fixed + Incentives) Experience: 0 – 7 years (Freshers & Experienced can apply) Age Limit: Up to 32 years Education: Graduation (Mandatory) Job Description: We are hiring Customer Relationship Executives for our Insurance company based in Vashi....
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Customer Relationship Manager
4 weeks ago
Navi Mumbai, India Career Arena Full timeJob Title: Customer Relationship Manager Location: Vashi, Navi Mumbai (Work from Office) Working Days: Monday to Friday Shift Timings: Flexible (Day Shift) Job Type: Full-Time (Work from Office) Salary Range: Package: upto 30k (Fixed) + Performance-Based Incentives Education Qualification: Graduate Experience Required: 0-2 Year in Sales / Tele Sales /...
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Customer Relationship
2 days ago
Navi Mumbai, Maharashtra, India Value Freight (mumbai) Full time ₹ 2,00,000 - ₹ 4,00,000 per yearKey Responsibilities:Assist in managing customer relationships and responding to client enquiries.Support the Freight Manager in day-to-day operations and logistics enquiries.Prepare and maintain daily reports and updates.
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Customer Relationship Manager
4 days ago
Ghansoli, Navi Mumbai, Maharashtra, India Sharda Full time ₹ 2,40,000 - ₹ 4,20,000 per yearCompany Name - Sharda Cards Pvt Ltd )Job Designation - CRMLocation - GhansoliExperience - 1-2 yearsSalary – up to 4 LPAThe CRM Specialist is responsible for managing and enhancing customer relationships using CRM tools and strategies. The role focuses on customer engagement, retention, and data analysis to optimize the customer experience across various...
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Customer Relationship Executive
4 weeks ago
Navi Mumbai, India Qplus Security Services Full timeLocation: Navi Mumbai | 5 Days WorkingCustomer Relationship Managers for our Voice Process teamWhat You'll Do:Handle inbound & outbound callsResolve queries & build strong customer relationshipsMaintain records & ensure customer satisfaction
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Hiring Customer Relationship Manager @
4 weeks ago
Navi Mumbai, India ICICI Lombard Full timeHiring Customer Relationship Manager for ICICI Lombard contact center @ Vashi Office **THIS IS AN ON-ROLL OPPORTUNITY WITH ICICI LOMBARD** Designation: - Customer Relationship Manager Role: - Handling inbound calls (Customer Service) Shift Timing: - Male: 7:00 AM TO 12:30 PM + (Night Shifts) any 9.30 hrs shift & Female: 7:00 AM TO 8:30 PM any 9.30 hrs. ...
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Customer Relationship Manager
2 weeks ago
Navi Mumbai, Mumbai, India ICICI Lombard Full timeJob Description Roles and Responsibilities - Manage customer relationships through effective communication, empathy, and problem-solving skills. - Handle incoming calls from customers to resolve their queries and concerns in a timely manner. - Provide accurate information on products/services offered by the company to meet customer needs. - Identify...
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Customer Relationship Executive
2 weeks ago
Navi Mumbai, India Aryaa International Full time**Title : Customer Relationship Executive** **Scope of Service **:Managing Existing Customers, Preparation of Quotations **Supervises **:Sales Team **Reports to**: Manager - Sales **Qualification/ Education **:Graduation **Experience**: Preferably Minimum 2 years of experience in Custom Clearance **Functional Skill** - Expert in logisys - MS Office...
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Relationship Manager Customer Engagement
4 weeks ago
Navi Mumbai, India Avani Consulting Full timeRole & responsibilities To up sell AMC MF products to Retail/HNI Clients as per the assigned database, generation of fresh leads through reference to shore up the clientele. Achieving the business targets assigned in terms of up selling AMC Products, enhancing and upgrading the Client Net worth relationships. Profiling customers and provide financial...