Customer Relationship Manager

17 hours ago

Navi Mumbai, Maharashtra, India Dhirendra Group Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year
Customer Relationship Officer Navi Mumbai, MH Job Description: 
Manager (min 5 yrs) Executive Experience (0-3 Years) or Freshers Marketing professionals (Sales support from Agri/Soya domain) oversee many aspects of a campaign throughout the entire lifespan of a product, service, or idea. As such executives are likely to have a great deal of responsibility early on and will be required to manage their time and duties themselves. These responsibilities can include:  Collecting and analyzing customer data  Using CRM systems to manage relationships  Developing new ways to meet customers' needs  Handling customer complaints  Overseeing the interactions between customers and key team members, such as Customer Service Representatives  Developing marketing campaigns to attract new customers  Collaborating with sales, marketing, customer service and operations teams to improve the customer experience  Updating databases and using a customer relationship management (CRM) system  Coordinating internal marketing and an organization's culture  monitoring performance and periodically reporting on working  managing campaigns on social media.  Digital and online marketing Skills:  Computer skills – Excel, Word, and PowerPoint required.  Excel expertise at least "Intermediate Level" is required.  Should understand International Business Management. Communications:  Excellent English knowledge is a must.  Must be fluent in communication – with strong oral and written communication skills

Regards Manisha Koul Dhirendra Group

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