Relationship Manager

4 days ago

Navi Mumbai, Maharashtra, India Rec Cloud Technologies Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Role & responsibilities

  • Customer 360-degree lead management on the tech platform.
  • This will include end to end lead handling generated by the Digital engagement, self-calling on databases and call center
  • All the leads to be nurtured with intention to culminate to closures basis the right product match for the defined area or projects basis customers needs
  • The Relationship Manager is required to facilitate customer walk in at the required projects to expedite the online booking process
  • The portfolio (i.e., all the customers who have walked into any of the projects) will have to be managed for deepening relationships. Monthly relationship continuity to be managed to enhance the Customer Lifetime Value, generate potent references, and strengthen loyalty program.
  • You are expected to be managing the entire lead funnel via all the relevant mediums e.g., Voice, Video, Text
  • You are expected to work closely with all customers to assist with online booking, resolve the queries, work on the financial management.
  • Negotiate with customers OR developers for effective closure for the customers.
  • Should be working closely on the payment schedules for the effective realization.

Preferred candidate profile

  • Any Bachelors degree with1-5 years of experience in relationship management preferably from Real Estate
  • Strong organizational skills to handle multiple clients and priorities simultaneously.
  • Ability to work collaboratively with cross-functional teams.
  • Proactive, detail-oriented, and results-driven approach.

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