Technical Support
7 days ago
We are seeking a Technical Support and customer support professional to join our team. The ideal candidate will have 0-4 years of experience in a similar role and possess strong technical skills, excellent communication skills, and a passion for problem-solving. This is a full-time position based in India.
Responsibilities- Provide technical support to customers via phone, email, and chat.
- Troubleshoot and resolve technical issues related to software, hardware, and network connectivity.
- Document all customer interactions and solutions in our CRM system.
- Collaborate with other members of the support team and escalate issues to higher levels of support when necessary.
- Stay up-to-date with new technologies and products in the market.
- Work on special projects and initiatives as assigned by the team lead or manager.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 0-4 years of experience in technical support or related field.
- Excellent communication skills, both verbal and written.
- Strong problem-solving and analytical skills.
- Experience with Windows and/or Linux operating systems.
- Knowledge of networking protocols and technologies, such as TCP/IP, DNS, DHCP, and VPN.
- Familiarity with remote desktop tools and support software.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Customer-oriented mindset with a passion for helping people.
- Experience with scripting languages, such as Python or PowerShell, is a plus.
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Technical Support
7 days ago
Ranchi, Jaipur, India Gunjan Mangal (Proprietor Of Power Solutions) Full timeDescriptionWe are looking for a skilled Technical Support professional to join our team. The ideal candidate should have 0-4 years of experience in the job market context of India and should possess strong technical skills and qualifications.ResponsibilitiesProvide technical support to customers via email, phone, or chat.Troubleshoot and resolve technical...
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Technical Support
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Technical Support
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Ranchi, Jaipur, India Gunjan Mangal (Proprietor Of Power Solutions) Full timeDescriptionWe are currently seeking a Technical Support professional with 0-4 years of experience to join our team. The successful candidate will be responsible for providing technical assistance and support to our customers, resolving technical issues, and ensuring customer satisfaction.ResponsibilitiesProvide technical assistance and support to customers...
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Technical Support
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Technical Support
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Jaipur, India Gunjan Mangal (Proprietor Of Power Solutions) Full timeDescriptionWe are seeking a Technical Support professional to join our team. The ideal candidate will have 0-4 years of experience in technical support and a strong background in troubleshooting technical issues. As a Technical Support professional, you will be responsible for providing technical support to our customers and resolving their technical issues...
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Technical Support
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Technical Support
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