Technical Support Executive
7 days ago
We are seeking a Technical Support Executive with 0-5 years of experience to join our team. The ideal candidate will have excellent problem-solving skills and be able to communicate technical solutions to customers in a clear and concise manner.
Responsibilities- Provide technical support to customers via phone, email, and chat
- Identify and troubleshoot technical issues with hardware and software products
- Document customer interactions and resolutions in a CRM system
- Collaborate with cross-functional teams to resolve complex technical issues
- Assist with product testing and quality assurance
- Bachelor's degree in Computer Science or related field
- 0-5 years of experience in technical support or a related field
- Experience with Windows and Mac operating systems
- Familiarity with basic networking concepts
- Excellent written and verbal communication skills
- Ability to work independently and in a team environment
- Strong problem-solving skills
- Experience with CRM systems is a plus
Call HR Naveen: 9783549247
Call HR Pravin: 9783513202
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Technical Support Executive
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