Academic Counsellor
13 hours ago
Join Mentor Match as an Academic Counsellor
Job Title: Academic Counsellor
Location: TTK Road, Royapettah, Chennai, India
Working Days: Monday - Saturday
About Mentor Match
Mentor Match is an edtech platform connecting students with expert tutors for personalized 1-on-1 live sessions. Our mission is to empower students and deliver exceptional learning experiences by seamlessly connecting educators, parents, and learners.
Position Overview
We are seeking motivated individuals with a passion for sales and education to join our team as Academic Counsellors . In this role, you will engage with parents and students to identify their academic needs, provide tailored tutoring solutions, and build lasting relationships that drive enrollments.
Key Responsibilities
Engagement and Consultation
- Contact potential leads to understand their child's academic needs and recommend tailored tutoring solutions.
- Effectively communicate the benefits of our platform, including curriculum support, progress tracking, and the impact of 1-on-1 live sessions.
Driving Enrollments
- Convert trial classes and inquiries into paid enrollments by showcasing the value of our personalized tutoring services.
- Build trust with parents to ensure they feel confident in Mentor Match’s ability to support their child’s learning journey.
Upselling and Cross-Selling
- Identify opportunities to promote additional services and programs to enhance the learning experience.
Collaboration and Reporting
- Work closely with customer success teams and tutors to ensure a smooth onboarding process for students.
- Maintain accurate records of leads, conversations, and outcomes, meeting or exceeding sales targets.
Qualifications
- Bachelor’s or Master’s degree in Business, Education, or a related field.
- 3+ years of experience in sales, customer engagement, or a similar role.
- Strong communication skills with a proven ability to build relationships with clients.
- A passion for helping students succeed and a drive to achieve sales goals.
- Tech-savvy with familiarity in CRM tools and online platforms.
Why Join Mentor Match?
- Competitive salary and incentive structure.
- Opportunities for growth in the fast-paced edtech sector.
- Collaborative work environment driven by purpose and innovation.
- A chance to make a meaningful impact in the education space.
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