Academic Counsellor

15 hours ago

Chennai, India Mentor Match Full time

Join Mentor Match as an Academic Counsellor

Job Title: Academic Counsellor

Location: TTK Road, Royapettah, Chennai, India

Working Days: Monday - Saturday



About Mentor Match

Mentor Match is an edtech platform connecting students with expert tutors for personalized 1-on-1 live sessions. Our mission is to empower students and deliver exceptional learning experiences by seamlessly connecting educators, parents, and learners.


Position Overview

We are seeking motivated individuals with a passion for sales and education to join our team as Academic Counsellors . In this role, you will engage with parents and students to identify their academic needs, provide tailored tutoring solutions, and build lasting relationships that drive enrollments.

Key Responsibilities

Engagement and Consultation

  • Contact potential leads to understand their child's academic needs and recommend tailored tutoring solutions.
  • Effectively communicate the benefits of our platform, including curriculum support, progress tracking, and the impact of 1-on-1 live sessions.

Driving Enrollments

  • Convert trial classes and inquiries into paid enrollments by showcasing the value of our personalized tutoring services.
  • Build trust with parents to ensure they feel confident in Mentor Match’s ability to support their child’s learning journey.

Upselling and Cross-Selling

  • Identify opportunities to promote additional services and programs to enhance the learning experience.

Collaboration and Reporting

  • Work closely with customer success teams and tutors to ensure a smooth onboarding process for students.
  • Maintain accurate records of leads, conversations, and outcomes, meeting or exceeding sales targets.

Qualifications

  • Bachelor’s or Master’s degree in Business, Education, or a related field.
  • 3+ years of experience in sales, customer engagement, or a similar role.
  • Strong communication skills with a proven ability to build relationships with clients.
  • A passion for helping students succeed and a drive to achieve sales goals.
  • Tech-savvy with familiarity in CRM tools and online platforms.

Why Join Mentor Match?

  • Competitive salary and incentive structure.
  • Opportunities for growth in the fast-paced edtech sector.
  • Collaborative work environment driven by purpose and innovation.
  • A chance to make a meaningful impact in the education space.

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