Academic Counsellor

5 hours ago

Chennai, India Mentor Match Full time
Join Mentor Match as an Academic Counsellor
Job Title: Academic Counsellor
Location: TTK Road, Royapettah, Chennai, India
Working Days: Monday - Saturday
About Mentor Match
Mentor Match is an edtech platform connecting students with expert tutors for personalized 1-on-1 live sessions. Our mission is to empower students and deliver exceptional learning experiences by seamlessly connecting educators, parents, and learners.
Position Overview
We are seeking motivated individuals with a passion for sales and education to join our team as Academic Counsellors . In this role, you will engage with parents and students to identify their academic needs, provide tailored tutoring solutions, and build lasting relationships that drive enrollments.
Key Responsibilities
Engagement and Consultation
Contact potential leads to understand their child's academic needs and recommend tailored tutoring solutions.
Effectively communicate the benefits of our platform, including curriculum support, progress tracking, and the impact of 1-on-1 live sessions.
Driving Enrollments
Convert trial classes and inquiries into paid enrollments by showcasing the value of our personalized tutoring services.
Build trust with parents to ensure they feel confident in Mentor Match’s ability to support their child’s learning journey.
Upselling and Cross-Selling
Identify opportunities to promote additional services and programs to enhance the learning experience.
Collaboration and Reporting
Work closely with customer success teams and tutors to ensure a smooth onboarding process for students.
Maintain accurate records of leads, conversations, and outcomes, meeting or exceeding sales targets.
Qualifications
Bachelor’s or Master’s degree in Business, Education, or a related field.
3+ years of experience in sales, customer engagement, or a similar role.
Strong communication skills with a proven ability to build relationships with clients.
A passion for helping students succeed and a drive to achieve sales goals.
Tech-savvy with familiarity in CRM tools and online platforms.
Why Join Mentor Match?
Competitive salary and incentive structure.
Opportunities for growth in the fast-paced edtech sector.
Collaborative work environment driven by purpose and innovation.
A chance to make a meaningful impact in the education space.

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