Communication training manager
2 months ago
What is IDfy?
IDfy is an Integrated Identity Platform offering products and solutions for KYC, KYB, Background Verifications, Risk Assessment, and Digital Onboarding. We establish trust while delivering a frictionless experience for you, your employees, customers and partners.
Only IDfy combines enterprise-grade technology with business understanding and has the widest breadth of offerings in the industry. With more than 13 years of experience and 2 million verifications per day, we are pioneers in this industry.
Our clients include HDFC Bank, Indusind Bank, Zomato, Amazon, Phone Pe, Paytm, HUL and many others.
We have successfully raised $27 M from Elev8 Venture Partners, KB Investments & Tenacity Ventures
We work fully onsite on all days of the week from our office in Andheri, Mumbai.
Do check out more of the stuff we do:
IDfy U (Candidate page): In: Website: work fully onsite on all days of the week from our office in Andheri, Mumbai.
Role Brief:
As a Training Manager you will be responsible to devise our organizational training strategy, oversee its implementation and assess its outcomes. You will identify training and developmental needs across processes and drive suitable training initiatives that build loyalty to the firm.
Your day-to-day work will involve
Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers
Develop individualized and group training programs that address specific business needs.
Develop training manuals that target tangible results.
Implement effective and purposeful training methods.
Evaluate organizational performance to ensure that training is meeting business needs and improving performance.
Assess employees’ skills, performance and productivity to identify areas of improvement.
Understand Customer escalations & identify training needs from the teams accordingly
Drive brand values, ZTP policies and philosophy through all training and development activities.
Effectively communicate with team members, trainers and management.
Create a curriculum to facilitate strategic training based on the organizations goals.
Select and manage resources, including working with both internal employees and training vendors to develop and deliver training.
Manage the technologies and technical personnel required to develop, manage and deliver training.
Keep abreast of training trends, developments and best practices.
Yes, some qualifications will help
QUALIFICATIONS AND EDUCATION REQUIREMENTS - BS degree in Education, Human resources or relevant field
Good computer and database skills
Preferred Skills:
Strong foundation in high volume operational setup; preferably in consumer businesses (e Commerce, Background Verification, KYC, Logistics)
Proven work experience as a Training Manager preferably in Background Verification or KYC process
Track record in designing and executing successful training programs
Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc)
Excellent communication, leadership and MS Office skills
Ability to plan, multi-task and manage time effectively - Strong writing and record keeping ability for reports and training manuals
-
Communication Training Manager
2 months ago
mumbai, India IDfy Full timeAbout us:What is IDfy?IDfy is an Integrated Identity Platform offering products and solutions for KYC, KYB, Background Verifications, Risk Assessment, and Digital Onboarding. We establish trust while delivering a frictionless experience for you, your employees, customers and partners.Only IDfy combines enterprise-grade technology with business understanding...
-
Training Manager
3 months ago
mumbai, India Ipca Laboratories Limited, Kandivali Full timePosition: Training Manager (Manager / Senior Manager - Sales Training) Industry: Pharmaceutical Location: Mumbai (Kandivli) Experience : 8 to 10 years total experience (incl Field & Training) Minimum 3years experience into Training (Mandatory) Thorough knowledge of relevant therapy segment Process orientation and adherence Time management...
-
Training Manager
3 months ago
Mumbai, India Ipca Laboratories Limited, Kandivali Full timePosition: Training Manager (Manager / Senior Manager - Sales Training)Industry: PharmaceuticalLocation: Mumbai (Kandivli)Experience :8 to 10 years total experience (incl Field & Training)Minimum 3years experience into Training (Mandatory)Thorough knowledge of relevant therapy segmentProcess orientation and adherenceTime management skillsInterpersonal...
-
Associate - Events & Community
2 months ago
Mumbai, Maharashtra, India Great Manager Institute Full time**Position**: Associate - Events & Community Role: Creating a Thriving Leadership Community **Objective**: Bring together people managers and leaders who aim to build high-trust, high-performance cultures through world-class events and a dynamic community. **What You'll Be Doing**: - Build a Premier Community: Develop a top-notch leadership network with a...
-
Training manager
2 months ago
Mumbai, India Anand Rathi Share And Stock Brokers Ltd Full timeJob Title: Senior Training and Development ManagerPrimary Job Responsibilities:Analyze Training Needs:Conduct comprehensive assessments to identify the training needs of employees across various departments.Utilize surveys, interviews, and performance data to determine skill gaps and areas for improvement.Create Training Plans:Develop strategic training...
-
Training Manager
1 month ago
Mumbai, India Beauty Concepts Pvt. Ltd. Full timePosition: Bulgari Parfums – Trainer/Training Manager, India (Beauty Concepts) Job Purpose: To completely deliver the brand's unique identification including Brand History, Product, Knowledge, Brand Core Value, philosophy, soft skills and new launches for the field and office team. To build a strong field (sales & training) team and work with the...
-
Training Manager
1 month ago
Mumbai, India Beauty Concepts Pvt. Ltd. Full timePosition: Bulgari Parfums – Trainer/Training Manager, India (Beauty Concepts) Job Purpose: To completely deliver the brand's unique identification including Brand History, Product, Knowledge, Brand Core Value, philosophy, soft skills and new launches for the field and office team. To build a strong field (sales & training) team and work with the...
-
Training Manager
1 month ago
Mumbai, India Beauty Concepts Pvt. Ltd. Full timePosition: Bulgari Parfums – Trainer/Training Manager, India (Beauty Concepts)Job Purpose: To completely deliver the brand's unique identification including Brand History, Product, Knowledge, Brand Core Value, philosophy, soft skills and new launches for the field and office team. To build a strong field (sales & training) team and work with the sales team...
-
Training Manager
1 month ago
Mumbai, India Beauty Concepts Pvt. Ltd. Full timePosition: Bulgari Parfums – Trainer/Training Manager, India (Beauty Concepts)Job Purpose: To completely deliver the brand's unique identification including Brand History, Product, Knowledge, Brand Core Value, philosophy, soft skills and new launches for the field and office team. To build a strong field (sales & training) team and work with the sales team...
-
Training Manager
1 month ago
Mumbai, India Beauty Concepts Pvt. Ltd. Full timePosition: Bulgari Parfums – Trainer/Training Manager, India (Beauty Concepts) Job Purpose: To completely deliver the brand's unique identification including Brand History, Product, Knowledge, Brand Core Value, philosophy, soft skills and new launches for the field and office team. To build a strong field (sales & training) team and work with the sales...
-
Training Manager
2 months ago
Mumbai, India Anand Rathi Share and Stock Brokers Ltd Full timeJob Title: Senior Training and Development ManagerPrimary Job Responsibilities:1. Analyze Training Needs:- Conduct comprehensive assessments to identify the training needs of employees across various departments.- Utilize surveys, interviews, and performance data to determine skill gaps and areas for improvement.1. Create Training Plans:- Develop strategic...
-
Training Manager
7 days ago
Mumbai, India People Konnect Full timeSoft Skill Trainer will play a key role in the Learning & Development (L&D) department by designing, developing, and implementing training programs focused on enhancing employees' soft skills. These skills include communication, leadership, interpersonal skills, emotional intelligence, time management, conflict resolution, and teamwork. The role requires...
-
Training Manager
2 months ago
Mumbai, India Anand Rathi Share and Stock Brokers Ltd Full timeJob Title: Senior Training and Development ManagerPrimary Job Responsibilities:Analyze Training Needs:Conduct comprehensive assessments to identify the training needs of employees across various departments.Utilize surveys, interviews, and performance data to determine skill gaps and areas for improvement.Create Training Plans:Develop strategic training...
-
Training Manager
6 months ago
Mumbai, India Ipca Laboratories Limited, Kandivali Full timePosition: Training Manager (Manager / Senior Manager - Sales Training) Industry: Pharmaceutical Location: Mumbai (Kandivli) Experience : 8 to 10 years total experience (incl Field & Training) Minimum 3years experience into Training (Mandatory) Thorough knowledge of relevant therapy segment Process orientation and adherence Time management skills...
-
Training Manager
3 months ago
mumbai, India Ipca Laboratories Limited, Kandivali Full timePosition: Training Manager (Manager / Senior Manager - Sales Training)Industry: PharmaceuticalLocation: Mumbai (Kandivli)Experience :8 to 10 years total experience (incl Field & Training)Minimum 3years experience into Training (Mandatory)Thorough knowledge of relevant therapy segmentProcess orientation and adherenceTime management skillsInterpersonal...
-
Training Manager
6 months ago
Mumbai, India Ipca Laboratories Limited, Kandivali Full timePosition: Training Manager (Manager / Senior Manager - Sales Training)Industry: PharmaceuticalLocation: Mumbai (Kandivli)Experience :8 to 10 years total experience (incl Field & Training)Minimum 3years experience into Training (Mandatory)Thorough knowledge of relevant therapy segmentProcess orientation and adherenceTime management skillsInterpersonal...
-
Training Manager
3 months ago
Mumbai, Maharashtra, India WNS Full timeJob Title: Group ManagerJob Summary:We are seeking a highly experienced Group Manager to lead our training team. The ideal candidate will have a strong background in training and development, with a focus on instructional design and e-learning.Key Responsibilities:Develop and implement training programs to enhance employee skills and knowledgeLead a team of...
-
Training Manager
2 months ago
Mumbai, India Anand Rathi Share and Stock Brokers Ltd Full timeJob Title: Senior Training and Development ManagerPrimary Job Responsibilities:Analyze Training Needs:Conduct comprehensive assessments to identify the training needs of employees across various departments.Utilize surveys, interviews, and performance data to determine skill gaps and areas for improvement.Create Training Plans:Develop strategic training...
-
Training Manager
2 months ago
Mumbai, India Anand Rathi Share and Stock Brokers Ltd Full timeJob Title: Senior Training and Development Manager Primary Job Responsibilities: Analyze Training Needs: Conduct comprehensive assessments to identify the training needs of employees across various departments. Utilize surveys, interviews, and performance data to determine skill gaps and areas for improvement. Create Training Plans: ...
-
Training Manager
2 months ago
Mumbai, India Anand Rathi Share and Stock Brokers Ltd Full timeJob Title: Senior Training and Development ManagerPrimary Job Responsibilities:Analyze Training Needs:Conduct comprehensive assessments to identify the training needs of employees across various departments.Utilize surveys, interviews, and performance data to determine skill gaps and areas for improvement.Create Training Plans:Develop strategic training...
