Guest relations executive
3 days ago
Job Title: Guest Relations Executive / Senior Guest Relations ExecutiveLocation : Kasol / Himachal PradeshWe are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at go STOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our properties in North India, fostering a welcoming and vibrant atmosphere for all visitors.Roles and Responsibilities● Guest Services: Greet and welcome guests with a pleasant demeanor, providing excellentcustomer service throughout their stay.● Front Desk Operations: Manage check-ins and check-outs efficiently, ensuring accuratecompletion of all necessary documentation.● Communication: Handle phone calls, messages, and inquiries, redirecting them to relevantdepartments when necessary.● Administrative Support: Maintain and organize files, records, and documents, updating them asneeded. Create and manage spreadsheets for reporting and operational needs.● Property Management Support:○ Conduct inventory checks and maintain records.○ Assist in the procurement of monthly supplies.○ Step in as the property in-charge during the absence of the property manager.● Food and Beverage Assistance: Support the service of food and beverages to ensure guestsatisfaction.● Bookkeeping Assistance: Issue invoices, checks, and assist in basic bookkeeping tasks.● Cross-Location Travel: Be willing to travel to other properties in South and West India whenrequired.Qualifications/Knowledge/Experience● A minimum of 6 months of industrial training or relevant experience in hospitality.● A pleasant personality and excellent verbal and written communication skills.● Final-year student or graduate from a Hotel Management program is preferred.● Flexibility and enthusiasm for traveling across our properties.What We Offer● Compensation: A competitive salary, plus PLI, Provident Fund, and ESIC.● Performance Incentives: Performance-linked incentives of up to 35% of the gross salary.● Additional Perks: Complimentary accommodation and meals provided by the company.● The opportunity to work at multiple PAN India locations with a focus on North regions.
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Guest Relations Executive
4 days ago
Shimla, India goSTOPS Full timeJob Title: Guest Relations Executive / Senior Guest Relations Executive Location : Kasol / Himachal PradeshWe are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest...
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Guest Relations Executive
2 weeks ago
Shimla, India goSTOPS Full timeJob Title: Guest Relations Executive / Senior Guest Relations ExecutiveLocation : Kasol / Himachal PradeshWe are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest...
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Guest relations executive
5 days ago
Shimla, India GoSTOPS Full timeJob Title: Guest Relations Executive / Senior Guest Relations ExecutiveLocation : Kasol / Himachal PradeshWe are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at go STOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest...
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Guest Relations Executive
2 weeks ago
Shimla, India goSTOPS Full timeJob Title: Guest Relations Executive / Senior Guest Relations ExecutiveLocation : Kasol / Himachal PradeshWe are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest...
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Guest Relations Executive
1 day ago
Shimla, India Cafe Khoblu and Meenabagh Homes Full timeJob Title: Guest Relations Executive Location: Café Khoblu, Shimla, Himachal Pradesh Employment Type: Hybrid (On-site and Remote) About MeenaBagh Homes & Café Khoblu: MeenaBagh Homes is renowned for its eco-conscious homestays that blend traditional Himachali architecture with modern comforts. Our properties are pet-friendly, LGBTQ+ inclusive, and...
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Guest Relation Executive
5 days ago
Shimla, India Deventure Shimla Hills Full timeReview arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries. - Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) - Provide information about amenities, areas, and venues and promote services - Anticipate guest needs and build rapport with guests. - Offer assistance with...
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Guest Relation Executive
1 week ago
Shimla, Himachal Pradesh, India ZEE Labs Full time ₹ 6,00,000 - ₹ 12,00,000 per yearShe serves as a dedicated point of contact for guests, responsible for ensuring a high-quality experience through proactive service, problem-solving, and maintaining guest satisfaction.
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(Immediate Start) Guest Relation Executive
5 hours ago
Shimla, India ZEE Labs Full timeJob Description Responsibilities: - Serve as the primary point of contact for guests, addressing inquiries, requests, and concerns promptly. - Ensure a high-quality guest experience by providing personalized and proactive service. - Handle guest complaints or issues effectively, offering solutions to maintain satisfaction. - Coordinate with housekeeping,...
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Shimla, India ZEE Labs Full timeJob Description Responsibilities: - Manage room bookings efficiently using IDS Software to ensure smooth guest experiences. - Handle guest inquiries promptly and professionally through phone, email, and online channels. - Process new reservations, cancellations, and modifications accurately in the booking system. - Coordinate with front office and...
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General Manager
5 days ago
Shimla, Himachal Pradesh, India Holiday Inn Full time ₹ 12,00,000 - ₹ 36,00,000 per yearRole PurposeAs General Manager you will manage the day to day leadership and direction of the hotel, maximising on sales and revenue and driving financial returns. You'll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area.Key AccountabilitiesPeopleDevelop programmes...
