Guest Relation Executive

2 days ago

Shimla, India Deventure Shimla Hills Full time

Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries.
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
- Provide information about amenities, areas, and venues and promote services
- Anticipate guest needs and build rapport with guests.
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Address guest complaints and escalate to the Front Office Manager when needed.
- Record information in the logbook daily.
- Ensure compliance with health and quality standards.
- Help operational team in checkin checkout when required.
- Take guest feedbacks, analise & coordinate with other departments if required.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 9816624633

  • Guest Relations Executive

    2 weeks ago

    Shimla, India goSTOPS Full time

    Job Title: Guest Relations Executive / Senior Guest Relations Executive Location : Kasol / Himachal PradeshWe are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest...

  • Guest Relations Executive

    16 hours ago

    Shimla, India goSTOPS Full time

    Job Title: Guest Relations Executive / Senior Guest Relations Executive Location : Kasol / Himachal PradeshWe are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest...

  • Guest Relations Executive

    2 weeks ago

    Shimla, India goSTOPS Full time

    Job Title: Guest Relations Executive / Senior Guest Relations ExecutiveLocation : Kasol / Himachal PradeshWe are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest...

  • Guest Relations Executive

    1 week ago

    Shimla, India goSTOPS Full time

    Job Title: Guest Relations Executive / Senior Guest Relations ExecutiveLocation : Kasol / Himachal PradeshWe are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest...

  • Guest relations executive

    2 days ago

    Shimla, India GoSTOPS Full time

    Job Title: Guest Relations Executive / Senior Guest Relations ExecutiveLocation : Kasol / Himachal PradeshWe are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at go STOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest...

  • Guest Relation Executive

    7 days ago

    Shimla, Himachal Pradesh, India ZEE Labs Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    She serves as a dedicated point of contact for guests, responsible for ensuring a high-quality experience through proactive service, problem-solving, and maintaining guest satisfaction.

  • General Manager

    2 days ago

    Shimla, Himachal Pradesh, India Holiday Inn Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role PurposeAs General Manager you will manage the day to day leadership and direction of the hotel, maximising on sales and revenue and driving financial returns. You'll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area.Key AccountabilitiesPeopleDevelop programmes...

  • Reservation Executive Hotel Reservation

    7 days ago

    Shimla, Himachal Pradesh, India Deventure Hotel and Resorts Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Knowledge of IDS Software, Manages room bookings to ensure a seamless guest experience and maximize hotel revenue. handling guest inquiries, processing reservations, managing cancellations and modifications, updating booking systems.

  • SEO Executive

    2 weeks ago

    Shimla, India SHIMLA HILLS OFFERINGS Pvt. Ltd Full time

    Key Responsibilities: - Monitor and analyze site performance using tools like Google Analytics and Search Console - Perform on-page SEO (meta tags, URL structure, internal linking, etc.) - Execute off-page SEO including link-building, guest posting, and directory submissions - Collaborate with content writers and developers to implement SEO...

  • Front Office Associate

    2 weeks ago

    Shimla, India The Byke Hospitality Ltd. Full time

    **Responsibilities**: - Greet and welcome guests. - Keep updated records and files; - Prepare outgoing mail by drafting correspondence, securing parcels etc; - Assist other departments wherever necessary and maintain good working relationships with Team Members; - Maintaining records of Out ward & Inward mail; - Coordinating with various departments as per...