Food & Beverage Incharge

Job Responsibilities

**Job Description**:

- Will be responsible for overall F&B Service operations and will achieve the financial, service and other related goals that have been set for the outlet through diligent and proactive management skills.
- Work with team members in service and food preparation to minimize wastage and increase productivity and efficiency. Review operating results with the team and identify opportunities to improve performance.
- Monitor all cashiering procedures are processed in compliance with accounting standards. Monitor and minimize wastage of consumables and maintain labour productivity ratios.
- On a regular basis, inspect table set-ups; check for cleanliness, neatness of the restaurant environment ensuring compliance with standards of cleanliness and order.
- Inspect food items are set in proper quantities and to Hotel standards.
- Review the reservation book, pre-assign designated tables and follow up on all special requests.
- Inspect that specified amount of food menus and wine lists are available and in good condition for each meal period.
- Anticipate heavy business times and organize procedures to handle extended waiting lines. Seek support from other outlets where appropriate.
- Ensure pre-shift meetings with staff are carried out and review all information pertinent to the day's business.
- Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues.
- Supervise, mentor, train, schedule and evaluate Team Members. Prepare and deliver all team members’ reviews.
- Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and team member satisfaction.
- Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction.
- Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues.
- Manages Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies and legal requirements.
- Responsible for imparting trainings of all staff as required.
- Coordinates inventories and orders food and beverage products, supplies and equipment as required.
- Maintains guest profiles on a daily basis and takes appropriate actions as necessary.
- Holds daily pre-shift meetings and departmental meetings as needed.

Job Requirements
- Will be responsible for overall F&B Service operations and will achieve the financial, service and other related goals that have been set for the outlet through diligent and proactive management skills.
- Work with team members in service and food preparation to minimize wastage and increase productivity and efficiency. Review operating results with the team and identify opportunities to improve performance.
- Monitor all cashiering procedures are processed in compliance with accounting standards. Monitor and minimize wastage of consumables and maintain labour productivity ratios.
- On a regular basis, inspect table set-ups; check for cleanliness, neatness of the restaurant environment ensuring compliance with standards of cleanliness and order.
- Inspect food items are set in proper quantities and to Hotel standards.
- Review the reservation book, pre-assign designated tables and follow up on all special requests.
- Inspect that specified amount of food menus and wine lists are available and in good condition for each meal period.
- Anticipate heavy business times and organize procedures to handle extended waiting lines. Seek support from other outlets where appropriate.
- Ensure pre-shift meetings with staff are carried out and review all information pertinent to the day's business.
- Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues.
- Supervise, mentor, train, schedule and evaluate Team Members. Prepare and deliver all team members’ reviews.
- Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and team member satisfaction.
- Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction.
- Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues.
- Manages Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies and