Front Office Executive

1 day ago

Shimla, India The Legacy Shimla Full time

**Responsibilities: -**
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments

**Requirements and skills: -**
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role
- Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS
- Understanding of how travel planning websites operate, like Booking and TripAdvisor
- Customer service attitude
- Excellent communication and organizational skills
- Degree in hotel management is a plus

**Job Types**: Full-time, Regular / Permanent, Volunteer

**Salary**: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Flexible schedule
- Food allowance
- Internet reimbursement

Schedule:

- Day shift
- Evening shift
- Flexible shift
- Morning shift
- Night shift
- Rotational shift

Supplemental Pay:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- The Mall Road, Shimla, Himachal Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

  • Front office Executive

    2 weeks ago

    Shimla, Himachal Pradesh, India Zigsaw Full time ₹ 1,20,000 - ₹ 1,44,000 per year

    Job Type: Full-time Job Tiltle: Front office Executive Responsibilities: Greet and welcome guests in a friendly and professional manner. Manage the front desk, answering phones, and directing calls to the appropriate person or department. Handle check-ins and check-outs efficiently, ensuring a positive experience for guests. Provide information about hotel...

  • Front Office Reservation

    1 week ago

    Shimla, India Regenta place shimla Full time

    We are looking for a Front Office Reservation to serve as our guests’ first point of contact and manage all aspects of their accommodation. Front Office Reservation responsibilities include registering guests, providing information about rooms and amenities, etc. **Responsibilities** Perform all check-in and check-out tasks. Inform customers about...

  • Front Executive Female Only

    5 days ago

    Shimla, India Urvy Engineers and Infrastructures Full time

    **Job Title**: Front Office Executive (Female Only) **Location**: Shimla, Theog, Zirakpur **Salary**: ₹15,000 to ₹35,000 (Based on Experience) **Experience**: 5+ Years in Front Office or Customer Service (preferred) **Age**: 25 to 40 Years **Job Type**: Full-Time, Traveling Role **About the Role**: **Key Responsibilities**: - **Reception...

  • Front Office Receptionist

    5 days ago

    Shimla, India Chalets Naldehra Full time

    Needs to operate front office software and generate daily reports. Needs to interact with guests and facilitate check-ins and check-outs. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹150,000.00 - ₹260,000.00 per year **Benefits**: - Food provided - Provident Fund Schedule: - Rotational shift Supplemental pay types: - Yearly...

  • Front Desk Staff

    6 days ago

    Shimla, India The Hosteller Full time

    Job role: Front desk manager/executive/associateLocation: North IndiaDepartment: Hotel operationsJob experience: 1-3 yearsJob briefA front desk manager/executive/associate shall be responsible for management of the company's backpacker hostels effectively. He/she shall be entrusted to effectively be a part of the managing team for a 35-50 keys hotel/hostel...

  • Front Desk Staff

    4 weeks ago

    Shimla, India The Hosteller Full time

    Job role: Front desk manager/executive/associate Location: North IndiaDepartment: Hotel operationsJob experience: 1-3 yearsJob briefA front desk manager/executive/associate shall be responsible for management of the company's backpacker hostels effectively. He/she shall be entrusted to effectively be a part of the managing team for a 35-50 keys hotel/hostel...

  • Front Desk Staff

    7 days ago

    Shimla, India The Hosteller Full time

    Job role: Front desk manager/executive/associateLocation: North IndiaDepartment: Hotel operationsJob experience: 1-3 yearsJob briefA front desk manager/executive/associate shall be responsible for management of the company's backpacker hostels effectively. He/she shall be entrusted to effectively be a part of the managing team for a 35-50 keys...

  • Front Desk Staff

    1 week ago

    Shimla, India The Hosteller Full time

    Job role: Front desk manager/executive/associate Location: North India Department: Hotel operations Job experience: 1-3 years Job brief A front desk manager/executive/associate shall be responsible for management of the company's backpacker hostels effectively. He/she shall be entrusted to effectively be a part of the managing team for a 35-50 keys...

  • Front Office Executive

    2 weeks ago

    Shimla, India hotel seven hills shimla Full time

    greeting clients and setting a positive office atmosphere - answering the phone, taking messages and redirecting calls to respective offices - organising and maintaining files and records and updating them when necessary - creating and maintaining updated documents and spreadsheets - overseeing the sorting and distribution of incoming mails - preparing...

  • Front Office Associate

    2 weeks ago

    Shimla, India Regenta place shimla Full time

    Register guests and assigns rooms. Accommodates special requests whenever possible. - Assists in pre-registration and blocking of rooms for reservations. - Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. - Understands room status and room status tracking. - Knows room locations, types of rooms...