Guest Relations Executive

1 day ago

Shimla, India goSTOPS Full time

Job Title: Guest Relations Executive / Senior Guest Relations Executive Location : Kasol / Himachal PradeshWe are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our properties in North India, fostering a welcoming and vibrant atmosphere for all visitors.Roles and Responsibilities● Guest Services: Greet and welcome guests with a pleasant demeanor, providing excellentcustomer service throughout their stay.● Front Desk Operations: Manage check-ins and check-outs efficiently, ensuring accuratecompletion of all necessary documentation.● Communication: Handle phone calls, messages, and inquiries, redirecting them to relevantdepartments when necessary.● Administrative Support: Maintain and organize files, records, and documents, updating them asneeded. Create and manage spreadsheets for reporting and operational needs.● Property Management Support:○ Conduct inventory checks and maintain records.○ Assist in the procurement of monthly supplies.○ Step in as the property in-charge during the absence of the property manager.● Food and Beverage Assistance: Support the service of food and beverages to ensure guestsatisfaction.● Bookkeeping Assistance: Issue invoices, checks, and assist in basic bookkeeping tasks.● Cross-Location Travel: Be willing to travel to other properties in South and West India whenrequired.Qualifications/Knowledge/Experience● A minimum of 6 months of industrial training or relevant experience in hospitality.● A pleasant personality and excellent verbal and written communication skills.● Final-year student or graduate from a Hotel Management program is preferred.● Flexibility and enthusiasm for traveling across our properties.What We Offer● Compensation: A competitive salary, plus PLI, Provident Fund, and ESIC.● Performance Incentives: Performance-linked incentives of up to 35% of the gross salary.● Additional Perks: Complimentary accommodation and meals provided by the company.● The opportunity to work at multiple PAN India locations with a focus on North regions.

  • Guest Relations Executive

    2 weeks ago

    Shimla, India goSTOPS Full time

    Job Title: Guest Relations Executive / Senior Guest Relations Executive Location : Kasol / Himachal PradeshWe are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest...

  • Guest Relations Executive

    2 weeks ago

    Shimla, India goSTOPS Full time

    Job Title: Guest Relations Executive / Senior Guest Relations ExecutiveLocation : Kasol / Himachal PradeshWe are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest...

  • Guest relations executive

    3 days ago

    Shimla, India GoSTOPS Full time

    Job Title: Guest Relations Executive / Senior Guest Relations ExecutiveLocation : Kasol / Himachal PradeshWe are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at go STOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest...

  • Guest relations executive

    5 hours ago

    Shimla, India GoSTOPS Full time

    Job Title: Guest Relations Executive / Senior Guest Relations ExecutiveLocation : Kasol / Himachal PradeshWe are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at go STOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest...

  • Guest Relation Executive

    3 days ago

    Shimla, India Deventure Shimla Hills Full time

    Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries. - Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) - Provide information about amenities, areas, and venues and promote services - Anticipate guest needs and build rapport with guests. - Offer assistance with...

  • Guest Relation Executive

    7 days ago

    Shimla, Himachal Pradesh, India ZEE Labs Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    She serves as a dedicated point of contact for guests, responsible for ensuring a high-quality experience through proactive service, problem-solving, and maintaining guest satisfaction.

  • General Manager

    2 days ago

    Shimla, Himachal Pradesh, India Holiday Inn Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role PurposeAs General Manager you will manage the day to day leadership and direction of the hotel, maximising on sales and revenue and driving financial returns. You'll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area.Key AccountabilitiesPeopleDevelop programmes...

  • Reservation Executive Hotel Reservation

    1 week ago

    Shimla, Himachal Pradesh, India Deventure Hotel and Resorts Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Knowledge of IDS Software, Manages room bookings to ensure a seamless guest experience and maximize hotel revenue. handling guest inquiries, processing reservations, managing cancellations and modifications, updating booking systems.

  • SEO Executive

    2 weeks ago

    Shimla, India SHIMLA HILLS OFFERINGS Pvt. Ltd Full time

    Key Responsibilities: - Monitor and analyze site performance using tools like Google Analytics and Search Console - Perform on-page SEO (meta tags, URL structure, internal linking, etc.) - Execute off-page SEO including link-building, guest posting, and directory submissions - Collaborate with content writers and developers to implement SEO...

  • Front Office Associate

    2 weeks ago

    Shimla, India The Byke Hospitality Ltd. Full time

    **Responsibilities**: - Greet and welcome guests. - Keep updated records and files; - Prepare outgoing mail by drafting correspondence, securing parcels etc; - Assist other departments wherever necessary and maintain good working relationships with Team Members; - Maintaining records of Out ward & Inward mail; - Coordinating with various departments as per...