Customer service specialist
18 hours ago
Company Description Welcome to Coach X, the ultimate online learning platform Embark on a transformative educational journey with our live learning sessions designed to equip you with in-demand skills for a robust future. Our experienced mentors guide and empower learners to excel in certificate courses, offering a diverse range of subjects from advanced technologies to business essentials. At Coach X, we are committed to your success, providing education from industry experts, LMS access for two years, doubt-solving support, resume and Linked In profile guidance, and placement assistance. Role Description This is a full-time remote role for a Customer Service Specialist at Coach X. Live. Here will be responsible for overseeing day-to-day operations, solving all customer queries, managing and optimizing processes, ensuring efficient customer experience, and fostering a collaborative team environment to drive the platform's success. You’ll Enjoy This Role If You Are Enthusiastic about managing wow customer experience You are already an expert at or have all the intent to learn and adapt to the tools and technologies - Like Excel, Zoom, Crms, Lms, and proficiency in Microsoft Office Suite (Excel, Word, Power Point) for documentation and reporting purposes. The kind of professional who loves to roll your sleeves up, led by example, and stay on top of all operations Extremely disciplined, good in time management and prioritization managing all batches coordination, trainer relations, liaising with the sales team for excellent customer experience. Enthusiastic about numbers, documentation & excellent reporting Are outstanding in communicating effectively (both verbal and written) Excellent in focus, quality assurance, and attention to details Requirements and Skills: Experience: Minimum 1 years of experience in operations or customer service. Interpersonal Skills: Charismatic, enthusiastic, and competitive personality with excellent interpersonal skills. Responsibilities Manage the daily functions of the business and all customer communications. Scheduling appointments Maintaining an excellent onboarding process for every new customer Educating customers about all processes and improving customer experience Collecting customer feedback and closing feedback loops by working on all feedback given Session Calendar Management All records management Trainer relationship, contracts, Batch calendar mapping Certificate Distribution LMS Management Supporting the sales team Batch Management Invoice Management Reviewing daily and monthly sales and collection and maintaining reports Liaising with the placement team for excellent placement assistance Mock Interviews of students Saturday work from home for all session management Maintaining eall placement process records Benefits: Work-Life Balance Regular shifts Learning opportunity Healthy Culture Supportive Team Saturday work from home - sunday off is
-
Senior Customer Service Specialist
3 weeks ago
Pune, Maharashtra, India Wipro Full timeJob Overview">The role of a Senior Customer Service Specialist is pivotal in delivering exceptional customer experiences by effectively managing client cases, ensuring compliance with regulatory guidelines, and driving operational excellence. As a key member of our team, you will be responsible for acknowledging, tracking, prioritizing, and resolving client...
-
Financial Services Customer Service Specialist
3 weeks ago
Pune, Maharashtra, India Jobs for Humanity Full timeAbout UsJobs for Humanity is a leading financial services company that offers a wide range of products and services to individuals and institutions. Our team of experts provides exceptional customer service, ensuring that our clients receive the best possible experience.Job DescriptionWe are currently seeking a highly skilled Financial Services Customer...
-
Pune, Maharashtra, India Jobs for Humanity Full timeJob SummaryWe are seeking an experienced Customer Service Specialist to join our team at FIS. This role will involve providing exceptional customer service to high-value customers of financial institutions.
-
Pune, Maharashtra, India ADCI - Maharashtra Full timeAbout the RoleAs a Leadership Development Specialist for Customer Service at ADCI - Maharashtra, you will be responsible for implementing our strategy and roadmap on developing Amazon's Customer Service leaders in APAC. This is an exciting opportunity to work with senior leaders and stakeholders to create a comprehensive leadership development program...
-
Customer service specialist
1 day ago
Pune, India CoachX.Live Full timeCompany DescriptionWelcome to Coach X, the ultimate online learning platform! Embark on a transformative educational journey with our live learning sessions designed to equip you with in-demand skills for a robust future. Our experienced mentors guide and empower learners to excel in certificate courses, offering a diverse range of subjects from advanced...
-
Customer Service and Field Support Specialist
3 weeks ago
Pune, Maharashtra, India Arch Staffing Solutions LLP Full timeJob OverviewWe are seeking a highly skilled Customer Service and Field Support Specialist to join our team at Arch Staffing Solutions LLP.
-
Customer Service and Supply Chain Specialist
1 month ago
Pune, Maharashtra, India The Lubrizol Corporation Full timeThe Lubrizol Corporation is seeking a skilled Customer Service and Supply Chain Specialist to join our team in this exciting role.Job Summary:We are looking for a highly motivated and detail-oriented professional to provide exceptional customer service and manage supply chain activities. The ideal candidate will have a strong understanding of import/export...
-
Customer Service Specialist
2 days ago
Pune, India CoachX.Live Full timeCompany Description Welcome to CoachX, the ultimate online learning platform! Embark on a transformative educational journey with our live learning sessions designed to equip you with in-demand skills for a robust future. Our experienced mentors guide and empower learners to excel in certificate courses, offering a diverse range of subjects from advanced...
-
Customer Service Excellence Specialist
3 weeks ago
Pune, Maharashtra, India Infosys Full timeJob Description:We are seeking a dedicated and skilled Customer Service Excellence Specialist to join our team in Pune. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their issues are resolved promptly and efficiently.About the Role:This is an exciting opportunity to work...
-
Customer Service Representative
6 months ago
Pune, India LENTRA AI PRIVATE LIMITED Full timeCollects and enters orders for new or additional products or services. Fields customer questions and complaints; when the issue is beyond the representatives knowledge, forwards to the assigned specialist or other appropriate staff. Ensures that appropriate actions are taken to resolve customers problems and concerns. Maintains customer accounts and...
-
Customer success specialist
1 month ago
Pune, India Floatap Full timeFloatap Consultants is reshaping hiring strategies through skill-based talent communities and offering talent advisory services focused on diversity and inclusion. Role Description This is a full-time on-site role for a Customer Success Specialist for Banking Clients of Floatap. The specialist will be responsible for ensuring customer satisfaction,...
-
Customer Experience Specialist
3 weeks ago
Pune, Maharashtra, India JLL Full timeAre you passionate about delivering exceptional customer experiences?About JLLJLL is a leading global provider of real estate and investment management services. Our mission is to shape the future of real estate for a better world.Job SummaryWe are seeking an experienced Customer Experience Specialist to join our Integrated Facilities Management team in...
-
Customer Success Specialist
1 month ago
Pune, India Floatap Full timeFloatap Consultantsis reshaping hiring strategies through skill-based talent communities and offering talent advisory services focused on diversity and inclusion.Role DescriptionThis is a full-time on-site role for a Customer Success Specialist forBanking Clientsof Floatap. The specialist will be responsible for ensuring customer satisfaction, providing...
-
Customer Success Specialist
1 month ago
pune, India Floatap Full timeFloatap Consultants is reshaping hiring strategies through skill-based talent communities and offering talent advisory services focused on diversity and inclusion.Role DescriptionThis is a full-time on-site role for a Customer Success Specialist for Banking Clients of Floatap. The specialist will be responsible for ensuring customer satisfaction,...
-
Customer Success Specialist
1 month ago
Pune, India Floatap Full timeFloatap Consultants is reshaping hiring strategies through skill-based talent communities and offering talent advisory services focused on diversity and inclusion.Role DescriptionThis is a full-time on-site role for a Customer Success Specialist for Banking Clients of Floatap. The specialist will be responsible for ensuring customer satisfaction,...
-
Customer success specialist
1 month ago
Pune, India Floatap Full timeFloatap Consultants is reshaping hiring strategies through skill-based talent communities and offering talent advisory services focused on diversity and inclusion.Role DescriptionThis is a full-time on-site role for a Customer Success Specialist for Banking Clients of Floatap. The specialist will be responsible for ensuring customer satisfaction, providing...
-
Customer Success Specialist
1 month ago
Pune, India Floatap Full timeFloatap Consultants is reshaping hiring strategies through skill-based talent communities and offering talent advisory services focused on diversity and inclusion.Role DescriptionThis is a full-time on-site role for a Customer Success Specialist for Banking Clients of Floatap. The specialist will be responsible for ensuring customer satisfaction, providing...
-
Customer Success Specialist
1 day ago
Pune, Maharashtra, India ExxatSystems Pvt Ltd Full timeExxat Systems Pvt Ltd is a US-headquartered company that specializes in building an integrated, cloud-based education management platform for Health Sciences. We are seeking a seasoned Customer Success Specialist to join our dynamic team.The estimated salary for this role is $80,000 - $110,000 per annum, depending on experience.Job Description:We are looking...
-
Customer success specialist
4 weeks ago
Pune, India Exxat Full timeExxat is a US-headquartered company that builds an integrated, cloud-based, education management platform for Health Sciences. We are actively seeking a talented and experienced Customer Success Specialist to join our dynamic team. Onboarding specialist: As an Onboarding Specialist, educate new customers, help solve technical problems, and ensure...
-
Customer Success Specialist
4 weeks ago
pune, India Exxat Full timeExxat is a US-headquartered company that builds an integrated, cloud-based, education management platform for Health Sciences. We are actively seeking a talented and experienced Customer Success Specialist to join our dynamic team. Onboarding specialist: As an Onboarding Specialist, educate new customers, help solve technical problems, and ensure smooth...