Financial Services Customer Service Specialist

1 week ago


Pune, Maharashtra, India Jobs for Humanity Full time
About Us

Jobs for Humanity is a leading financial services company that offers a wide range of products and services to individuals and institutions. Our team of experts provides exceptional customer service, ensuring that our clients receive the best possible experience.

Job Description

We are currently seeking a highly skilled Financial Services Customer Service Specialist to join our team. As a key member of our customer service team, you will be responsible for providing top-notch service to our clients, resolving their queries and issues in a timely and professional manner.

Responsibilities:
  • Handle incoming customer calls, emails, and other communication channels
  • Respond to customer inquiries and resolve issues promptly and professionally
  • Provide product information and recommendations to customers
  • Upsell and cross-sell products and services to customers
  • Collaborate with internal teams to resolve complex customer issues
Requirements:
  • Bachelor's degree in Business Administration or related field
  • Minimum 1 year experience in customer service or sales
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong problem-solving and analytical skills
What We Offer

We offer a competitive salary range of $55,000 - $65,000 per annum, depending on experience. Additionally, we provide comprehensive benefits, including medical, dental, and vision insurance, as well as a generous retirement plan. Our company culture values diversity, inclusion, and employee growth, making us an excellent choice for those looking to advance their careers.

Estimated Salary: $60,000 per annum

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