Customer Service Representative
6 months ago
Collects and enters orders for new or additional products or services.
Fields customer questions and complaints; when the issue is beyond the representatives knowledge, forwards to the assigned specialist or other appropriate staff.
Ensures that appropriate actions are taken to resolve customers problems and concerns.
Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
Performs other related duties as assigned
Excellent communication skills including active listening.
Service-oriented and able to resolve customer grievances.
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- Hindi (required)
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