Senior Customer Service Specialist
17 hours ago
Job Overview
">The role of a Senior Customer Service Specialist is pivotal in delivering exceptional customer experiences by effectively managing client cases, ensuring compliance with regulatory guidelines, and driving operational excellence. As a key member of our team, you will be responsible for acknowledging, tracking, prioritizing, and resolving client cases in accordance with defined SLAs.
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Pune, Maharashtra, India ADCI - Maharashtra Full timeAbout the RoleAs a Leadership Development Specialist for Customer Service at ADCI - Maharashtra, you will be responsible for implementing our strategy and roadmap on developing Amazon's Customer Service leaders in APAC. This is an exciting opportunity to work with senior leaders and stakeholders to create a comprehensive leadership development program...
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Pune, Maharashtra, India FIS Full timeAbout FISFIS is a leading technology company that powers the world's economy. Our teams bring innovation to life, and we champion diversity to deliver exceptional products and solutions for our colleagues, clients, and communities.Job DescriptionWe are seeking an experienced Senior Financial Services Customer Experience Specialist to support our call center...
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Senior Frontend Automation Specialist
17 hours ago
Pune, Maharashtra, India Worldline Global Service Full time**Worldline Global Service: A Leading Force in Payments TechnologyWe are at the forefront of shaping the payments industry, driving innovation and growth for millions of businesses worldwide. As a key player, we empower our people to accelerate their careers, leveraging cutting-edge technology and expertise.**The OpportunityAs a Senior Frontend Automation...
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Senior Solutions Specialist
4 weeks ago
Pune, Maharashtra, India Latent Bridge Full timeJob Title: Senior Solutions Specialist - IT ServicesAbout the Role:We are seeking a highly experienced Senior Solutions Specialist to join our IT Services team. The ideal candidate will have a strong background in delivering functional/domain SME responsibilities to global banking and financial services clients, preferably working in IT Services/Product...
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Senior IT Service Management Specialist
4 weeks ago
Pune, Maharashtra, India ZF Group Full timeJob Title: Senior IT Service Management SpecialistJob Summary:ZF Group is seeking a highly skilled Senior IT Service Management Specialist to join our team. As a key member of our IT Service Management team, you will be responsible for designing, developing, testing, running, and supporting our entire IT Service Management tool landscape.Key...
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Customer Service Representative
4 weeks ago
Pune, Maharashtra, India r3 Consultant Full timeKey Responsibilities:Handle Inbound Calls: Provide timely and accurate assistance to international customers via phone.Customer Support: Address customer inquiries, complaints, and requests in a professional manner to ensure customer satisfaction.Issue Resolution: Troubleshoot and resolve issues, escalating complex cases to senior team members when...
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Senior Customer Advocacy Specialist
4 weeks ago
Pune, Maharashtra, India AltaReturn Full timeJob Title: Senior Customer Advocacy SpecialistWe are seeking a highly skilled Senior Customer Advocacy Specialist to join our team at AltaReturn. As a key member of our customer success team, you will be responsible for ensuring timely resolution and effective communication during critical and high-incident situations.Key Responsibilities:Coordinate and...
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Customer Service Specialist
1 month ago
Pune, Maharashtra, India DBS Bank Full timeJob SummaryDBS Bank is seeking a highly skilled Customer Service Specialist to join our team. As a key member of our Group Technology and Operations department, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesPerform static maintenance tasks based on client requests and ensure timely and...
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Senior IT Service Management Specialist
1 month ago
Pune, Maharashtra, India ZF Group Full timeJob Title: Senior IT Service Management SpecialistAbout the Role:ZF Group is seeking a highly skilled Senior IT Service Management Specialist to join our team. As a key member of our IT Service Management team, you will be responsible for designing, developing, testing, running, and supporting our entire IT Service Management tool landscape.Key...
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Senior Customer Advocacy Specialist
4 weeks ago
Pune, Maharashtra, India AltaReturn Full timeAbout the Role:We are seeking a highly skilled and experienced Senior Customer Advocacy Specialist to join our team at AltaReturn. As a Senior Customer Advocacy Specialist, you will be responsible for coordinating and facilitating bridges for critical and high incidents, ensuring timely resolution and effective communication.Key Responsibilities:Proven...
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Senior Associate
4 weeks ago
Pune, Maharashtra, India Delhivery Full timeKey Responsibilities:As a Senior Associate - Customer Solutions Specialist at Delhivery, you will be responsible for identifying customer requirements and communicating product offerings to match their needs. You will service a geographical area/client segment to generate leads and sign new customers, responsible for negotiation and pricing closure. Your key...
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Customer Service and Supply Chain Specialist
1 week ago
Pune, Maharashtra, India The Lubrizol Corporation Full timeThe Lubrizol Corporation is seeking a skilled Customer Service and Supply Chain Specialist to join our team in this exciting role.Job Summary:We are looking for a highly motivated and detail-oriented professional to provide exceptional customer service and manage supply chain activities. The ideal candidate will have a strong understanding of import/export...
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Senior Customer Service Representative
2 weeks ago
Pune, Maharashtra, India exl Full timeJob OverviewWe are seeking a highly skilled and customer-focused Senior Customer Service Representative to join our team at EXL. In this role, you will be responsible for providing exceptional service to our customers, handling inquiries, resolving issues, and ensuring overall customer satisfaction.
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Service Delivery Specialist
4 weeks ago
Pune, Maharashtra, India Arch Staffing Solutions LLP Full timeService Delivery SpecialistJob Summary: We are seeking a skilled Service Delivery Specialist to join our team. As a Service Delivery Specialist, you will be responsible for providing exceptional service to our customers by delivering high-quality repairs and maintenance services in a timely and efficient manner.Key Responsibilities:Perform on-site repairs...
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Senior Customer Advocacy Specialist
1 month ago
Pune, Maharashtra, India AltaReturn Full timeJob Title: Senior Customer Advocacy SpecialistWe are AltaReturn, a leading provider of software solutions for the Private Capital and Credit markets. Our team is dedicated to delivering exceptional customer experiences and resolving complex issues efficiently.Key Responsibilities:Coordinate and facilitate incident resolution, ensuring timely communication...
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Customer Service Representative
1 month ago
Pune, Maharashtra, India Staff4Me Full timeWe are seeking a skilled Virtual Support Specialist to provide exceptional customer service and support to our clients at Staff4Me. As a Virtual Support Specialist, you will be responsible for handling incoming calls and messages, providing accurate information, and assisting with administrative tasks. This is a remote position, allowing you to work from the...
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Customer Service Representative
4 weeks ago
Pune, Maharashtra, India Arsh Management Partners Full timeJob Title: Assistant Floor Manager at Arsh Management PartnersJob Summary: We are seeking a skilled Telemarketing Specialist to join our team. As a Telemarketing Specialist, you will be responsible for cold calling potential customers to sell products or solicit donations.Key Responsibilities:Cold call people using a given phone directory to sell products or...
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Senior Credit Specialist
7 days ago
Pune, Maharashtra, India UPS India Full timeAt UPS India, we are committed to delivering exceptional service to our customers. As a Senior Credit Specialist, you will play a key role in ensuring the smooth operation of our credit department.Job SummaryThis position handles complex credit issues and provides coverage for employees who are out of the office. You will work closely with your supervisor on...
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Customer Support Specialist
4 weeks ago
Pune, Maharashtra, India Pranam Recruiters Full timeJob Title: Customer Support SpecialistJob Summary: We are seeking a highly skilled Customer Support Specialist to join our team at Pranam Recruiters. As a Customer Support Specialist, you will be responsible for handling customer queries efficiently and effectively, providing excellent customer service through voice and chat support, and ensuring customer...
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Customer Relationship Specialist
4 weeks ago
Pune, Maharashtra, India GKN Automotive Full timeRole OverviewWe are seeking a highly skilled Customer Relationship Specialist to join our team at GKN Automotive. As a key member of our sales team, you will be responsible for managing and developing important customer relationships with guidance from senior colleagues.Key ResponsibilitiesDevelop and implement relationship management plans for complex...