It administrator service desk

11 hours ago

Vadodara, India Asian Hires Full time

POSITION REPORTS TO: SENIOR IT MANAGER POSITION LOCATION: We are seeking an experienced and highly skilled Senior System Administrator to assist with the design, maintenance, and monitoring of Companies Infrastructure. This position will continually improve IT Infrastructure standards, policies, and procedures for Company and ensure the confidentiality, integrity and availability for all on-premises and cloud-based resources. The Senior System Administrator will work closely with the US-based IT team to align infrastructure practices and standards across the Configure, deploy, and maintain Azure, AWS, and Hyper-V Server environments, ensuring Administer and address user support tickets in alignment with ITIL principles, ensuring timely User/Group Management, and Group Policy Administration. • Administer and maintain a hybrid Active Directory environment ensuring timely synchronizations between On-Premises and Cloud Infrastructure. • Administer and maintain Microsoft 365 services, such as Exchange Online, Share Point, Collaborate closely with the IT Security team to implement security best practices and Maintain detailed documentation of Infrastructure services, such as Asset Inventory and Software/Hardware design and implementation. • Generate regular reports on server performance, security and compliance metrics, and other Proactively identify and mitigate potential risks and issues early in the process, developing Collaborate with cross-functional teams, including Development and Operations, to ensure collaboration with the US-based IT team, despite time zone differences. • Continuously monitor and optimize the performance, capacity, and availability of administration tasks, reduce manual effort, and improve overall efficiency. • non-technical stakeholders, ensuring clear understanding and alignment across the Ensure that all system administration activities adhere to IT governance frameworks, industry solutions to enhance performance, security, and scalability. Required Skills/Experience: • Bachelor's degree in Computer Science, Information Technology, or a related field. 5+ years of experience in system administration, with a focus on Windows Server Proficiency managing on-premises/cloud Windows server deployments in Hyper-V, Azure and AWS. • Proficiency in hybrid Active Directory environments. • Proficiency in scripting languages (e.g., Ability and confidence to take calculated risks in uncertain or ambiguous situations. • Preferred Skills/Experience: • AZ-104 T00-A: Microsoft Azure Administrator Certification • Experience with NIST Cybersecurity Framework 1. Experience successfully working with remote or distributed teams, particularly in a global Familiarity with IT service management tools, such as Service Now or Jira Service Desk. • Experience in the legal services or healthcare industry is a plus.

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