Junior System Administrator

8 hours ago

Vadodara, India Wiser Solutions Full time

Company Description

Wiser Solutions is a suite of in-store and eCommerce intelligence and execution tools. We're on a mission to enable brands, retailers, and retail channel partners to gather intelligence and automate actions to optimize in-store and online pricing, marketing, and operations initiatives. Our Commerce Execution Suite is available globally.

**Job Description**:
**About the role**:

- This role will require you to support all Wiser employees with services that include but are not limited to; Service Desk Support, Basic Network Administration, Windows/MAC Administration, Peripheral Support, Active Directory Administration, SharePoint Administration, O365 Support and Administration along with miscellaneous support duties as designated by the Enterprise Systems Manager.

**Essential Functions**:

- Ticket creation, fulfilment, escalation and solution follow up to ensure quality of service
- Ability to configure, maintain and improve processes for end user satisfaction
- Familiarity with Active Directory, OneLogin IAM, SharePoint, O365 licensing and administration
- Experience/Troubleshooting skills with Windows and Mac Desktops/Laptops
- Experience/Troubleshooting skills with Intune/Autopilot and JAMF; Image building and automation
- A deep understanding of Microsoft Office products
- Basic administration duties with Firewalls/Network Switches/Access Points an asset (Meraki Preferable)
- Familiarity with Slack, Teams, Zoom and Boardroom Teleconferencing equipment
- Familiarity with ITIL processes and Service Desk best practices
- Experience working with ticketing systems such as JIRA, NinjaOne, Cherwell, ServiceNow etc.
- Having experience with configuring Service Desk Software is a plus.
- A professional demeanor with end users and developers
- Adherence to strict SLAs ensuring the best customer service for the Wiser community
- Ensure documentation is updated as required.

**Qualifications**:
**Required Qualifications, Education, and Experience**:

- Bachelor’s degree/Technical Degree in Information Technology; or relevant work experience
- 4+ years of progressive support and administration experience
- 1+ years working in an MSP would be an asset
- Progressive certifications related to role a nice to have:

- Apple Support Certifications (ACSP, MacOS Support v12/13, Apple Support Professional)
- Microsoft Support Certifications (Windows, Microsoft 365, Azure/AD, Intune/Autopilot)
- CompTIA A+
- Excellent communication skills with the ability to assist users who has a varying amount of technical expertise
- Strong command of the English language

Additional Information
**EEO STATEMENT**

Wiser Solutions, Inc. is an Equal Opportunity Employer and prohibits Discrimination, Harassment, and Retaliation of any kind. Wiser Solutions, Inc. is committed to the principle of equal employment opportunity for all employees and applicants, providing a work environment free of discrimination, harassment, and retaliation. All employment decisions at Wiser Solutions, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, national origin, family or parental status, disability, genetics, age, sexual orientation, veteran status, or any other status protected by the state, federal, or local law. Wiser Solutions, Inc. will not tolerate discrimination, harassment, or retaliation based on any of these characteristics.

  • Junior System Administrator

    2 days ago

    Vadodara, Gujarat, India Hexpress Healthcare Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Job SummaryWe are seeking a motivated and detail-oriented Junior System Administrator to join our IT team. You would be assisting in the maintenance, configuration, and reliable operation of computer systems and networks. The Junior System Administrator will support the management of computer systems & networks, troubleshoot issues, and assist in ensuring...

  • Walk-In Drive | Junior System Administrator

    10 hours ago

    Vadodara, India Hexpress Healthcare Softech Private Limited Full time

    We are seeking a motivated and detail-oriented Junior System Administrator to join our IT team. You would assist with the maintenance, configuration, and reliable operation of computer systems and networks. The Junior System Administrator will support the management of computer systems & networks, troubleshoot issues, and assist in ensuring system security...

  • Jr. System Administrator

    4 days ago

    Vadodara, Gujarat, India Jord International Pvt. Ltd Full time

    Job Description - Junior Systems Administrator Reports to: IT Manager - Europe, Asia & Middle East Duties and Responsibilities: - Support & maintain virtual Environment - Provide remote support and ability to remotely troubleshoot IT issues - Administer the set-up of new employees, create, and update access permissions and maintain user accounts across...

  • Jr. System Administrator

    1 day ago

    vadodara, India Jord International Full time

    Job Description We are looking for a Junior system administrator who will be the first point of contact for employees facing IT-related issues. This role includes providing technical support for computers, software, applications, and networks. You will help with troubleshooting, installing systems, and guiding users on IT best practices. Duties and...

  • Jr. System Administrator

    1 week ago

    Vadodara, Gujarat, India Jord International Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Job Description We are looking for a Junior system administrator who will be the first point of contact for employees facing IT-related issues. This role includes providing technical support for computers, software, applications, and networks. You will help with troubleshooting, installing systems, and guiding users on IT best practices. Duties and...

  • System Administrator

    1 week ago

    Vadodara, India SmartNode Full time

    strong knowledge of network administration and protocols (e.g., TCP/IP, DNS, DHCP) and proficiency in server administration, including operating systems like Windows Server and Linux/Unix. Your role will involve managing and maintaining our IT infrastructure, ensuring secure and efficient operations. Responsibilities include network and server...

  • System Administrator

    8 hours ago

    Vadodara, India Indusface Full time

    **Job title : System Administrator** **Location**: Vadodara **Role** The System Administrator is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation...

  • System Administrator

    2 weeks ago

    Vadodara, India Etech Global Services Full time

    **What We Offer**: - Transportation allowance - Canteen Subsidy - Night Shift allowance as per process - Health Insurance - Tuition Reimbursement - Incentive components campaign wise - Work Life Balance Initiatives - Rewards & Recognition **What You’ll Be Doing**: - User administration (setup and maintaining account) and Maintaining system - Verify that...

  • System Administrator

    6 days ago

    Vadodara, India Investis Digital Full time

    **Position: System Administrator** **Employment** **Type**: Full-Time **About us** Investis is an award-winning Digital Agency specializing in corporate communications. We are seeking System Administrator to join our Vadodara based team of passionate technology lovers and pixel perfectionists. You'll be part of a dynamic and exciting multidisciplinary...

  • System Administrator

    2 days ago

    Vadodara, India Harptec Software Private Limited Full time

    We UK based company are looking for a System Administrator & IT Support to maintain and upgrade our software, hardware and networks. First of all, your goal is to ensure that our technology infrastructure runs smoothly and efficiently: you install and configure software and hardware, manage network and technology tools, set up accounts and workstation,...