Front Desk Receptionist

3 weeks ago

Vadodara, India Kanan International Full time

Job Title: Front Desk Receptionist

Location: Baroda
Department: Administration / Customer Service
Reports To: Admin Manager / Center Head

Position Overview

The Front Desk Receptionist is the first point of contact for students, parents, visitors, and clients at This role involves managing front-office operations, handling inquiries efficiently, and providing a warm and professional welcome to everyone who visits or contacts the office.

Key Responsibilities

  • Reception & Visitor Management

  • Greet and welcome visitors in a professional manner.

  • Direct visitors to the appropriate department or staff member.

  • Maintain visitor records and issue passes as needed.

  • Communication Handling

  • Answer, screen, and forward incoming phone calls.

  • Respond to emails and messages promptly and professionally.

  • Handle student/parent inquiries and provide basic information about services.

  • Front Office Operations

  • Maintain the reception area to ensure a clean, organized, and professional look.

  • Manage appointments, meeting room bookings, and schedules.

  • Coordinate with internal teams for administrative support.

  • Documentation & Reporting

  • Maintain logs for calls, inquiries, and visitors.

  • Assist in preparing daily/weekly front desk reports.
  • Handle courier and postal services efficiently.

Key Qualifications

  • Education: Graduate in any discipline (Hospitality or Administration preferred).
  • Experience: 02 years of experience as a receptionist or in front-office operations (freshers with good communication skills may apply).

  • Skills:

  • Excellent English communication (verbal and written).

  • Basic knowledge of MS Office (Word, Excel, Outlook).
  • Strong interpersonal skills and a pleasant personality.
  • Ability to multitask and manage time effectively.

Personal Attributes

  • Professional appearance and positive attitude.
  • Customer-focused and approachable.
  • Attention to detail with organizational ability.
  • Punctual and reliable.

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