Front Desk Executive

3 days ago

Nandesari Vadodara Gujarat, India Farmson Basic Drugs Pvt Ltd Full time

**Job Title**: Front Desk Executive / Receptionist
**Department**: Administration
**Location**: Farmson Basic Drugs Pvt. Ltd., Plot No. 14, GIDC Industrial Estate, Nandesari, Vadodara - 391340, Gujarat, India
**Experience**: 2-5 years (preferably in hospital, healthcare, or insurance handling roles)
**Qualification**: Graduate (Any discipline); Diploma in Hospital or Healthcare Administration preferred

**Job Purpose**:
To efficiently manage the front desk and reception area while supporting patient/visitor handling, insurance-related coordination, and administrative operations aligned with healthcare and pharma environments.

**Key Responsibilities**:

- Greet and guide visitors, clients, and patients in a professional and courteous manner.
- Handle telephone calls, direct inquiries, and maintain appointment schedules.
- Manage visitor entry, security protocols, and ID verification procedures.
- Coordinate with internal departments and medical professionals for appointments and visitor flow.
- Assist with patient insurance verification, document collection, and follow-up with insurance companies or TPA (Third-Party Administrators).
- Ensure proper filing and documentation of insurance-related records, including pre-authorization forms and claim submissions (where applicable).
- Coordinate between patients and HR/insurance team for internal employee health claims or policy coverage.
- Track and update internal employee medical insurance records (if applicable).
- Maintain confidentiality in handling sensitive medical and insurance data.

Pay: ₹300,000.00 - ₹606,779.90 per year

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Day shift

Work Location: In person

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