IT Helpdesk/service Desk

**Job Summary** **Roles and Responsibilities**: On a day-to-day basis, the ISI Service Desk Technician will: - Handle first level calls from corporate, field based, and remote office employees/contractors/consultants. - Create and dispatch work orders within the Service Management tool - Escalate issues to other IT groups as necessary. - Setup, manage, and...

JOB CONTENT AND SCOPE (fundamental role) Provide efficient and effective technical support to end-users within our global offices, as well as our remote workers via our ticketing system. Pride Support analysts will respond to user inquiries, diagnose, troubleshoot technical issues, and provide solutions to ensure mínimal disruption to...

Job Title: Service Desk Support SpecialistDescription:We are seeking a skilled and detail-oriented Service Desk Support Specialist to join our team. In this role, you will be the first point of contact for IT support, ensuring timely resolution of technical issues and maintaining high levels of customer satisfaction.Key Responsibilities:Provide first-level...

Position : Senior Helpdesk EngineerExperience : 5+ YearsJob Summary :As a Senior Helpdesk Engineer at Civica, you will be a critical part of our Enterprise IT Helpdesk operations, providing expert technical support to employees worldwide.This role is ideal for a seasoned IT professional with a minimum of 5 years of experience, including at least 3 years in...

Position : Senior Helpdesk EngineerExperience : 5+ YearsJob Summary :As a Senior Helpdesk Engineer at Civica, you will be a critical part of our Enterprise IT Helpdesk operations, providing expert technical support to employees worldwide.This role is ideal for a seasoned IT professional with a minimum of 5 years of experience, including at least 3 years in...

Role: IT Help Desk Specialist Level 2Work Location: Thane, MaharashtraTotal Experience: 3+yearsShift: US Shift Hours & Rotational Shift We are seeking an experienced Help Desk Specialist Level 2 to join our 24x7 NOC, SOC, and Help Desk division. The ideal candidate will be skilled in troubleshooting, configuring, and maintaining a variety of devices across...

Job Title: Service Desk Specialist">Key Responsibilities:">">Provide top-notch IT support through various channels, including phone, email, chat, and web portal.">Log, track, and resolve incidents using advanced tools like Manage Engine and ADX.">Assign tasks to engineers and ensure timely closure of issues.">Ensure seamless coverage for all IT equipment...

At TDW we put people first - that means working everyday to ensure the pipelines that run through our communities are operating safely and reliably. What sets us apart is our expertise, experience and commitment. - Each day we dedicate ourselves to treating each other, our customers and our community with care and...

Technical Support Manager Job DescriptionThis role involves overseeing the entire support process, ensuring timely and effective resolution of customer issues.Manage all aspects of technical support, including requests, incidents, and problems.Train and coach technical support engineers to improve their skills and knowledge.Implement and maintain IT service...

Job Title: Service Desk Support SpecialistThe role of the Service Desk Support Specialist revolves around delivering exceptional support to international customers, facilitating seamless voice and non-voice interactions.Main Responsibilities:Resolve technical issues related to mobility applications, desktop systems, and general system problems with...