Customer Relationship Management Manager

20 hours ago

Bengaluru, Karnataka, India Kreatica Packaging Full time
We're hiring a Client Servicing & NPD Executive in Bangalore Salary: Up to ₹6 LPA + performance incentives | Work with premium brands in packaging

Kreatica Packaging is a premium packaging company based in Bangalore, specializing in rigid boxes, folding cartons, and fluted packaging. We partner with leading brands across jewelry, cosmetics, apparel, consumer goods, and exports, delivering packaging that combines innovation, premium design, and functionality.

We are looking for a Client Servicing & New Product Development (NPD) Executive to act as the bridge between clients and internal teams. The role includes managing client communication, order updates, and coordinating new packaging developments (sampling to production).

The ideal candidate is organized, proactive, and detail-oriented, with at least 2 years of experience in the printing & packaging industry.

Coordinate order processing, dispatch tracking, and delivery timelines.

Manage NPD projects:

Work closely with design, production, accounts, and logistics teams.

Maintain CRM records, purchase orders, invoices, and client updates.

Proactively share status reports with clients and management.

2–4 years' experience in Client Servicing / Operations / Packaging / Printing.

~ Familiarity with Excel, CRM tools, and documentation.

~ COMPENSATION

Up to ₹6 LPA + performance incentives

(Final package will depend on candidate experience & fit)

Work with premium brands in fast-growing industries.

Career growth opportunities into senior client servicing, NPD, or sales leadership roles.

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