ITSM tool arch

2 days ago

India People Prime Worldwide Full time

About Company: Our Client Corporation provides digital engineering and technology services to Forbes Global 2000 companies worldwide. Our Engineering First approach ensures we can execute all ideas and creatively solve pressing business challenges. With industry expertise and empowered agile teams, we prioritize execution early in the process for impactful results. We combine logic, creativity and curiosity to build, solve, and create. Every day, we help clients engage with new technology paradigms, creatively building solutions that solve their most pressing business challenges and move them to the forefront of their industry.

Job Title : ITSM tool arch

Key Skills : Rest APIs, ITSM (INC, Problem, Change & Service Management), CMDB, SOAP integration

Job Locations : Pan India Location

Experience : 7-10 years

Education Qualification : Any Degree Graduation

Work Mode : Hybird

Employment Type : Contract

Notice Period : Immediate - 10 Days

Job description:

Any Project specific Prerequisite skills : Rest APIs, ITSM (INC, Problem, Change & Service Management), CMDB, SOAP integration

Job description

JD as per system is as below level p3 ITSM tool arch

1 Lead BABS My duties

a Basic Fresh Service Service now SNAP Development skills rest API experience Incident support Team UATesting Participating in discussions with Engineers and designing the Functional Design Documents such as Tech SOW document Management Announcement Solution Articles for SNAP product and processes Communications Resolving product process issues help identify solutions to problems handle all onboardingOffboarding issues resolution Provide feedback from fields on process improvements User

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