Technical ITSM Solution Architect

1 day ago


India beBeeSolution Full time ₹ 20,00,000 - ₹ 25,00,000

Job Overview

Seeking a seasoned ITSM professional to lead the development and implementation of ServiceNow architecture, design, and solutions.

Key Responsibilities:

  • Develop and execute technical strategy for ITSM platform ensuring alignment with enterprise ITIL processes.
  • Configure and customize core ITSM modules, including Incident, Problem, Change, Request, Knowledge, CMDB, and Service Catalog.
  • Implement mobile views and UI components using ServiceNow Studio and Update Sets.
  • Develop custom components, scripts, and workflows using Glide APIs, Scoped Applications, Scripted APIs, and custom app development.
  • Lead integrations with external systems, tools, and platforms using REST/SOAP APIs and MID Server.
  • Mentor and guide a team of developers and admins in an Agile environment.

Required Skills and Qualifications

  • 9+ years of ServiceNow experience with 4+ years in ITSM module as technical lead or senior developer.
  • Deep knowledge of ITIL v4 aligned processes and hands-on implementation of Incident, Problem, Change, Request, Knowledge, CMDB, and Service Catalog.
  • Expertise in JavaScript, Glide APIs, Scoped Applications, Scripted APIs, and custom app development.
  • Experience working with ServiceNow Studio, Update Sets, Application Repository, and Automated Test Framework.
  • Solid understanding of data models, ACLs, and role-based access control.

Preferred Certifications

  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Implementation Specialist – ITSM
  • ServiceNow Application Developer


  • India AvanteNow Full time

    Job Title - Technical Lead – ServiceNow ITSM Job Type - Remote Experience - 9+ Years Job Summary: We are seeking a highly experienced and technically strong ServiceNow Technical Lead – ITSM to lead architecture, design, and development efforts for IT Service Management (ITSM) implementations on the ServiceNow platform. The ideal candidate should...


  • India Vriba Solutions Full time

    Job Title: Technical ServiceNow ArchitectLocation: "Remote" or Pune OR NoidaExperience: 8-10 yearsEmployment Type: Full-timeJob Summary:We are seeking a highly skilled Technical ServiceNow Architect to lead the design, development, and implementation of ServiceNow solutions across multiple modules. The ideal candidate will have deep technical expertise in...

  • ITSM Engineer

    3 weeks ago


    India Prodware Solutions Full time

    We are looking for a ITSM Engineer for a client based in USA.We are looking for someone who can work USA Central Time Zone (Night Shifts)This a immediate need.ITSM EngineerJob DescriptionAs a ITSM Engineer will be instrumental in building and maintaining the data backbone that supports our IT Service Management (ITSM), Event Management, and automation...

  • SeviceNow ITSM

    1 day ago


    India Mindsprint Full time

    Position : ServiceNow - ITSM Developer Job Summary: The candidate should be an engineering graduate/postgraduate from reputed institute and worked in IT software development related streams. This role will be responsible for working with business stakeholders to analyse and review detailed business and technical requirements and develop, implement technical...


  • India Vriba Solutions Full time

    Job Title: Technical ServiceNow Architect Location: "Remote" or Pune OR Noida Experience: 8-10 years Employment Type: Full-timeJob Summary:We are seeking a highly skilled Technical ServiceNow Architect to lead the design, development, and implementation of ServiceNow solutions across multiple modules. The ideal candidate will have deep technical expertise...

  • Itsm-service Now

    2 days ago


    India Zensar Technologies Full time

    10+ years of experience in designing/developing solutions/architecture on ITSM, ITAM, CMDB, HRSD on ServiceNow Tool using industry best practices Experienced in Requirement Gathering, Effort estimation, Client interaction Should have Handled ITSM/Discovery/CMDB Implementation projects with various integrations Experienced with working on proposals. In-depth...

  • Itsm-service Now

    4 days ago


    India Zensar Technologies Full time

    8+ years of experience in designing/developing solutions/architecture on ITSM, FSM, WD, CMDB, HRSD on ServiceNow Tool using industry best practices Experienced in Requirement Gathering, Effort estimation, Client interaction Should have Handled ITSM/HRSD/FSM Implementation projects with various integrations Experienced with working on proposals. In-depth...

  • Architect 5

    3 days ago


    India Comcast Full time

    Architect 5 **Location** India, Remote **Req ID** R408083 **Job Type** Full Time **Category** Information Technology **Date posted** 06/12/2025 Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative...


  • India NTT DATA Full time

    **Req ID**: 327606 We are currently seeking a Enterprise / Platform Architect to join our team in Bnagalore, Karnātaka (IN-KA), India (IN). **Job Description: ServiceNow Technical Architect** **Experience Level**: 8+ years in ServiceNow development & solutioning **Domain Expertise**: ITSM, ITOM, ITAM, ServiceNow Architecture, Performance...

  • Technical Lead

    2 days ago


    India AvanteNow Full time

    Job Title - ServiceNow ITSM Developer Job Type - Remote Experience - 7+ Years Job Description - As a member of our Delivery Services organization, the Architect position is a technical role responsible for providing guidance and consulting on client facing solutions leveraging the ServiceNow platform. The Architect contributes to the structuring and...