Enterprise / Platform Architect

19 hours ago

India NTT DATA Full time

**Req ID**: 327606

We are currently seeking a Enterprise / Platform Architect to join our team in Bnagalore, Karnātaka (IN-KA), India (IN).

**Job Description: ServiceNow Technical Architect**

**Experience Level**: 8+ years in ServiceNow development & solutioning
**Domain Expertise**: ITSM, ITOM, ITAM, ServiceNow Architecture, Performance Optimization

**Role Overview**:
As a ServiceNow Technical Architect, you will be responsible for designing and implementing complex ServiceNow solutions with a strong focus on scalability, best practices, and architecture. You will lead technical design discussions, guide junior developers, and ensure adherence to ServiceNow development standards.

**Key Responsibilities**:

- Architect, develop, and implement end-to-end ServiceNow solutions across ITSM, ITOM, ITAM.
- Define and enforce coding standards, security best practices, and governance frameworks.
- Implement advanced scripting using Glide APIs, JavaScript, AngularJS, and Jelly scripting.
- Design and optimize Flow Designer, Orchestration, and business process automation.
- Ensure optimal instance performance, security, and compliance.
- Lead integrations using IntegrationHub, REST/SOAP APIs, Service Graph Connector.
- Design enterprise-wide ServiceNow architecture, including data flows and integrations.
- Provide technical leadership, mentoring junior developers, and conducting code reviews.
- Define best practices for CI/CD pipelines, automated testing, and instance maintenance.

**Required Skills & Qualifications**:

- 8+ years of hands-on ServiceNow experience, with expertise in ITSM, ITOM, ITAM.
- Strong understanding of ServiceNow architecture, scalability, and security best practices.
- Deep expertise in JavaScript, Glide APIs, Flow Designer, and Orchestration.
- Experience in ServiceNow integrations, including API security, OAuth, and third-party connectors.
- Experience with ServiceNow performance tuning, upgrade strategies, and DevOps pipelines.
- Strong leadership, mentoring, and stakeholder communication skills.

**Preferred Qualifications**:

- ServiceNow CIS (Certified Implementation Specialist) in ITSM, ITOM, ITAM.
- ServiceNow CAD (Certified Application Developer) certification is a plus.
- Experience in ServiceNow CMDB health, data governance, and Service Mapping.

**About NTT DATA

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