Customer Success Executive
2 days ago
As a Customer Success Executive, you'll act as the primary point of contact for learners after they join our programs. You'll ensure smooth onboarding, provide guidance, resolve issues, and work cross-functionally to deliver an outstanding learner experience.
Coordinate with internal teams (sales, tech support, content) to resolve learner concerns.
Maintain updated learner data and touchpoints in CRM tools like Zoho or Lead squared.
Support renewal and referral efforts by building rapport and offering a smooth learner journey.
Pursuing or recently completed a Bachelor's degree in Business, Communication, Education, or a related field.
Comfortable using basic productivity tools (Excel, email, video conferencing).
Exposure to CRM platforms like Zoho, Lead squared, or Salesforce is a plus.
Experience : 0 - 1 year experience.
Hands-on experience in customer success, operations, and cross-functional collaboration.
Exposure to CRM tools and customer lifecycle management.
Opportunity to be considered for a full-time role based on performance.
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Customer Success Executive
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Customer Success Executive
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Bengaluru, Karnataka, India QpiAI Full timeAbout Us At QpiAI, we're building the future of AI and Quantum technologies. As a fast-growing deep tech company, we're redefining how learners engage with next- generation skills. Our learner success team plays a critical role in ensuring each student achieves their goals with confidence and clarity. We are looking for a Customer Success Executive who...
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