Customer support executive

2 weeks ago

Kannur, India Aasma Careers Full time

We are hiring for a MNC Company for Language Interpreter (Customer Support) Role. Permanent Work From Home PAN IndiaLanguages :- Excellent English + Hindi/Urdu/Gujarati/Punjabi/Bengali/Nepali/French Note :- Excellent English Speaking Skill Is Mandatory Job Description: This is a full-time remote role for a Language Interpreter. The Language Interpreter will be responsible for providing accurate interpretation in Hindi/Urdu/Gujarati/Punjabi/Bengali/Nepali/French + English Language during telephone and video conversations between individuals of different languages and backgrounds. The Language Interpreter will also be required to listen carefully to speakers' statements to interpret them correctly, ask questions when necessary, and remain neutral and impartial.1. Responsible for listening and precisely interpreting communication between two differentlanguage speaking persons (Example: English To Hindi/Urdu/Gujarati/Punjabi/Bengali/Nepali/French & Hindi/Urdu/Gujarati/Punjabi/Bengali/Nepali/French To English )2. Adhering to standard operating procedures required for the process and organizationJob Role:- Language Interpreter Domain - Customer Support & Operations Location:- Permanent Work From Home Salary:- 30k-40k For Hindi/Urdu/Gujarati/Punjabi/Bengali/Nepali & 8-10 LPA For French Shifts:- First 3 months Night Shift (US &UK), After that rotational including day shift. Work days:- 5 days a week Week offs:- 2 Rotational week offs Desired candidate profile:Education: 12th, Diploma / Any Graduate Experience: Fresher / Experience Important Note :- For French, Minimum B2 Certified In French Language or B1 With Minimum 6 Month Experience or UG/PG Degree In French Language Is Mandatory .Required Skill set:1. Candidates should be highly proficient in Hindi/Urdu/Gujarati/Punjabi/Bengali/Nepali/French Speaking & English Speaking2. Command over Language with good understanding skills is required3. Excellent Communication skills required4. Candidate should be a good listener5. Candidate should be energetic and should have positive approach towards issues handling6. Candidates should be flexible to work in rotational shifts including night shift (5 days per week & 2rotational days off)Interview rounds:HR interview(Telephonic) AMCAT Test Language Proficiency Test(In English and 2nd Language) Client Round (Final Virtual Interview)

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