Senior Customer Retention Executive
1 day ago
Location: Camp, PuneExperience Required: Minimum 5 Years in International BPO (US/UK Process)Salary Range: ₹5 – 6 LPA + PF, ESIC, Insurance & IncentivesAbout the RoleWe are hiring a Senior Customer Retention Executive with high-level international calling experience . This role is ideal for someone with a strong background in voice process roles, outbound tele-calling and client retention .The successful candidate will have excellent communication skills, a confident US/UK accent, and proven international BPO experience .You will be responsible for delivering world-class customer service and ensuring long-term customer success for reputed education and school brands .Key ResponsibilitiesMake high-value outbound retention calls using a consultative, customer-first approach.Engage, retain, and build trust with clients by addressing concerns and offering tailored solutions.Deliver premium service quality with empathy and professionalism.Accurately document all customer interactions in CRM and call documentation systems .Achieve and exceed daily, weekly, and monthly retention and conversion targets .Collaborate with internal teams to ensure seamless customer success and retention .Required Skills & Qualifications✅ Minimum 5 years of international BPO / call center experience , preferably in voice process (US/UK) roles.✅ Proven expertise in customer retention, client retention, and outbound telecalling .✅ Excellent communication with neutral / US / UK accent .✅ Strong persuasion, negotiation, and objection-handling skills .✅ Confident, empathetic, and target-driven professional.✅ Hands-on experience with CRM tools, call center systems, and customer service documentation .Why Join Us?✨ Competitive salary package: ₹5 – 6 LPA✨ Attractive performance-based incentives✨ Full benefits: PF, ESIC, Insurance, Incentives✨ International work culture with reputed global education brands✨ Opportunity to grow within customer success and retention leadership rolesHow to ApplyApply directly via LinkedIn Easy Apply or send your CV to or
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Senior Customer Retention Executive
6 days ago
Pune, Maharashtra, India The-Connections Full timeLocation: Camp, Pune Experience Required: Minimum 5 Years in International BPO (US/UK Process) Salary Range: ₹5 – 6 LPA + PF, ESIC, Insurance & IncentivesAbout the RoleWe are hiring a Senior Customer Retention Executive with high-level international calling experience. This role is ideal for someone with a strong background in voice process roles,...
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Senior Customer Retention Executive
5 days ago
Pune, Maharashtra, India The-Connections Full timeLocation: Camp, Pune Experience Required: Minimum 5 Years in International BPO (US/UK Process) Salary Range: ₹5 – 6 LPA + PF, ESIC, Insurance & Incentives About the Role We are hiring a Senior Customer Retention Executive with high-level international calling experience . This role is ideal for someone with a strong background...
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Senior Customer Retention Executive
7 days ago
Pune, Maharashtra, India The-Connections Full time ₹ 6,00,000 - ₹ 6,80,000 per yearLocation: Camp, Pune Experience Required: Minimum 5 Years in International BPO (US/UK Process) Salary Range: ₹5 – 6 LPA + PF, ESIC, Insurance & IncentivesAbout the RoleWe are hiring a Senior Customer Retention Executive with high-levelinternational calling experience. This role is ideal for someone with a strong background in voice process...
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Senior Customer Retention Executive
3 days ago
Pune, Maharashtra, India The-Connections Full timeLocation: Camp, Pune Experience Required: Minimum 5 Years in International BPO (US/UK Process) Salary Range: ₹5 – 6 LPA + PF, ESIC, Insurance & Incentives About the Role We are hiring a Senior Customer Retention Executive with high-level international calling experience . This role is ideal for someone with a strong background...
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Senior Customer Retention Executive
15 hours ago
Pune, India The-Connections Full time📍 Location: Camp, Pune💼 Experience Required: Minimum 5 Years in International BPO (US/UK Process)💰 Salary Range: ₹5 – 6 LPA + PF, ESIC, Insurance & IncentivesAbout the RoleWe are hiring a Senior Customer Retention Executive with high-level international calling experience. This role is ideal for someone with a strong background...
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Customer Retention Strategist
2 weeks ago
Pune, Maharashtra, India beBeeCustomerRetainer Full time ₹ 12,00,000 - ₹ 15,00,000At the forefront of customer retention lies a pivotal role: Customer Retention Specialist. As a key member of our team, you will play a vital part in driving growth through strategic initiatives that elevate customer engagement and lifetime value.Key Responsibilities:Strategy DevelopmentConceive and implement innovative retention strategies aligned with our...
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Customer Retention Executive
1 week ago
Pune, Maharashtra, India ADAR Career LLP Full time**Job Title**: Customer Retention Executive **Industry**:Real Estate **Location**: Pune **Experience**:1-3 years (preferably in real estate) **About the Role**: We are hiring a Customer Retention Executive who will be responsible for supporting customers after they book a flat. Your job is to guide them, keep in touch, help with paperwork, and make sure...
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Retention Executive
3 days ago
Pune, Maharashtra, India LET'SECURE INSURANCE BROKER PVT LTD Full time**Job Title: Retention Executive** **Employee Name**: **Company Name: let secure insurance Company** **Jo Summary**: **A Retention Support Executive in insurance focuses on maintaining and enhancing customer relationships to prevent policy cancellations and promote policy renewals. This role involves proactive communication with existing policyholders,...
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Retention Manager
3 weeks ago
Pune, Maharashtra, India ViralMint Full timeViral Mint (Digital Marketing Agency) is looking for Retention Manager. Location - Baner, Pune (Work from Office) Experience - more than 4 years. Roles and Responsibilities: 1) Experience and Expertise: Possess a minimum of 2-3 years of hands-on experience in retention marketing within the e-commerce or product-focused industry. Proficient in utilizing...
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Retention Manager
1 week ago
Pune, Maharashtra, India ViralMint Full time US$ 90,000 - US$ 1,20,000 per yearViral Mint (Digital Marketing Agency) is looking for Retention Manager.Location - Baner, Pune (Work from Office)Experience - more than 4 years.Roles and Responsibilities:1) Experience and Expertise:Possess a minimum of 2-3 years of hands-on experience in retention marketing within the e-commerce or product-focused industry.Proficient in utilizing multiple...
