Service desk analyst

Job Title: Service Desk ystAt People First Consultants, we are seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing exceptional support to our sellers, empowering them to succeed in their roles.Key Responsibilities:Check the queue to view new tickets assigned and provide timely...

SERVICE DESK AGENT JD: Location: Hyderabad, Telangana, India Role - Service Desk Agent – L1 Band -B1 Experience - 2 Years - 4 Years Designation - Servicedesk Associate Language-English (Read + Write + Speak) Type Of Support-Voice process Work place-Hyderabad, Telangana, India Job Description: - Technical Support/Service Desk Agent -L1 will be the...

SERVICE DESK AGENT JD:Location: Hyderabad, Telangana, IndiaRole - Service Desk Agent – L1Band -B1Experience - 2 Years - 4 YearsDesignation - Servicedesk AssociateLanguage-English (Read + Write + Speak)Type Of Support-Voice processWork place-Hyderabad, Telangana, IndiaJob Description:- Technical Support/Service Desk Agent -L1 will be the part of Global...

SERVICE DESK AGENT JD:Location: Hyderabad, Telangana, IndiaRole - Service Desk Agent – L1Band -B1Experience - 2 Years - 4 YearsDesignation - Servicedesk AssociateLanguage-English (Read + Write + Speak)Type Of Support-Voice processWork place-Hyderabad, Telangana, IndiaJob Description:- Technical Support/Service Desk Agent -L1 will be the part of Global...

**Who We Are**: Base8 provides technology and business consulting services to companies throughout the US and Canada. We like to work with businesses that are serious about scaling, risk management, and developing mature processes - ones that are looking for a modern, sophisticated, trustworthy, friendly, high-quality (yet still affordable) technology and...

SERVICE DESK AGENT JD: ​Location: Hyderabad, Telangana, IndiaRole - Service Desk Agent – L1Band -B1Experience - 2 Years - 4 Years Designation - Servicedesk AssociateLanguage-English (Read + Write + Speak)Type Of Support-Voice processWork place-Hyderabad, Telangana, IndiaJob Description:Technical Support/Service Desk Agent -L1 will be the part of Global...

SERVICE DESK AGENT JD: ​ Location: Hyderabad, Telangana, India Role - Service Desk Agent – L1 Band -B1 Experience - 2 Years - 4 Years Designation - Servicedesk Associate Language-English (Read + Write + Speak) Type Of Support-Voice process Work place-Hyderabad, Telangana, India Job Description: Technical Support/Service Desk Agent -L1 will...

About Base8Base8 is a technology and business consulting firm that provides innovative solutions to companies across the US and Canada. We're committed to delivering high-quality services that meet the evolving needs of our clients.Job DescriptionWe're seeking a skilled Service Desk Dispatcher to join our team in Hyderabad, India. As a key member of our...

EVONSYS We are looking for,Job Summary:We are seeking a motivated IT Service Desk Specialist to join our dynamic team. In this role, you will be responsible for providing first-level IT support, managing cloud administration, and ensuring smooth IT operations. The ideal candidate will have a background in IT service desk operations, possess strong...

Job SummaryAs a skilled IT Service Desk Support Specialist at Invesco, you will serve as the frontline interface between the Information Technology department and end-users, handling incoming support requests via phone, chat, email, and ticket creation/assignment. Your primary responsibility will be to resolve Level 1 problems and escalate to Level 2 and 3...

Job Title: Service Desk AnalystJob Description:Serve as the primary point of contact for end-user requests and support issues, providing timely and polite communication to users. Key responsibilities include responding to IT requests from various channels, logging and assigning tickets in the IT ticketing system, and performing troubleshooting and...

Who We Are: Base8 provides technology and business consulting services to companies throughout the US and Canada. We like to work with businesses that are serious about scaling, risk management, and developing mature processes – ones that are looking for a modern, sophisticated, trustworthy, friendly, high-quality (yet still affordable)...

Service Desk AnalystThe Service Desk Analyst plays a crucial role in providing high-quality level 2 support to a multi-client environment, delivering exceptional customer service, technical expertise, and timeliness. This position involves consulting and contributing to the knowledge base to optimize incident resolution, tracking calls, providing detailed...

About Base8:We are a technology and business consulting company that provides services to companies throughout the US and Canada. Our team is passionate about scaling, risk management, and developing mature processes for our clients.About the Role:This position will be based in Hyderabad, India, but you will work closely with our team in the United States...

Service Desk Team Lead L2 Min 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experience Location of Requirement -Hyderabad ChennaiDesired Competencies (Technical/Behavioral Competency)People Management SkillsService Desk Operations experienceExcellent English language voice and written com...

Service Desk Team Lead L2 Min 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experience Location of Requirement -Hyderabad ChennaiDesired Competencies (Technical/Behavioral Competency)People Management SkillsService Desk Operations experienceExcellent English language voice and written com...

Service Desk Team Lead L2 Min 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experience Location of Requirement - Hyderabad Chennai Desired Competencies (Technical/Behavioral Competency) People Management Skills Service Desk Operations experience Excellent English language voice and...

Job Purpose:The Service Desk Manager is responsible for ensuring the delivery center meets all its Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).Main Responsibilities:Manage the service desk team to ensure they meet their performance targets.Coordinate with other teams, such as Knowledge Managers, Escalation Managers, and Incident...

**Must Have**: People Management Skills - Service Desk Operations experience - Excellent English language voice and written com skills Basic Infra L1 experience (windows, network, office 365, MS Dynamics, Bomgar ,Snow etc ) Willingness to work in 24/7 ops incl night shifts and weekends IT/Application Service Desk agent experience using Genesys /CISCO voice...

Job Title: Service Desk ManagerWipro is seeking a highly skilled Service Desk Manager to lead our delivery center and ensure all metrics are measured and adhered to.Key Responsibilities:Manage all activities in the delivery center, ensuring adherence to standards and metrics.Coordinate Knowledge Managers, Escalation Managers, and Incident Managers to ensure...