Service Desk Analyst

SERVICE DESK AGENT JD: Location: Hyderabad, Telangana, India Role - Service Desk Agent – L1 Band -B1 Experience - 2 Years - 4 Years Designation - Servicedesk Associate Language-English (Read + Write + Speak) Type Of Support-Voice process Work place-Hyderabad, Telangana, India Job Description: - Technical Support/Service Desk Agent -L1 will be the...

SERVICE DESK AGENT JD:Location: Hyderabad, Telangana, IndiaRole - Service Desk Agent – L1Band -B1Experience - 2 Years - 4 YearsDesignation - Servicedesk AssociateLanguage-English (Read + Write + Speak)Type Of Support-Voice processWork place-Hyderabad, Telangana, IndiaJob Description:- Technical Support/Service Desk Agent -L1 will be the part of Global...

SERVICE DESK AGENT JD:Location: Hyderabad, Telangana, IndiaRole - Service Desk Agent – L1Band -B1Experience - 2 Years - 4 YearsDesignation - Servicedesk AssociateLanguage-English (Read + Write + Speak)Type Of Support-Voice processWork place-Hyderabad, Telangana, IndiaJob Description:- Technical Support/Service Desk Agent -L1 will be the part of Global...

**Who We Are**: Base8 provides technology and business consulting services to companies throughout the US and Canada. We like to work with businesses that are serious about scaling, risk management, and developing mature processes - ones that are looking for a modern, sophisticated, trustworthy, friendly, high-quality (yet still affordable) technology and...

SERVICE DESK AGENT JD: ​Location: Hyderabad, Telangana, IndiaRole - Service Desk Agent – L1Band -B1Experience - 2 Years - 4 Years Designation - Servicedesk AssociateLanguage-English (Read + Write + Speak)Type Of Support-Voice processWork place-Hyderabad, Telangana, IndiaJob Description:Technical Support/Service Desk Agent -L1 will be the part of Global...

EVONSYS We are looking for, Job Summary: We are seeking a motivated IT Service Desk Specialist to join our dynamic team. In this role, you will be responsible for providing first-level IT support, managing cloud administration, and ensuring smooth IT operations. The ideal candidate will have a background in IT service desk operations, possess strong...

EVONSYS We are looking for,Job Summary:We are seeking a motivated IT Service Desk Specialist to join our dynamic team. In this role, you will be responsible for providing first-level IT support, managing cloud administration, and ensuring smooth IT operations. The ideal candidate will have a background in IT service desk operations, possess strong...

Job SummaryAs a skilled IT Service Desk Support Specialist at Invesco, you will serve as the frontline interface between the Information Technology department and end-users, handling incoming support requests via phone, chat, email, and ticket creation/assignment. Your primary responsibility will be to resolve Level 1 problems and escalate to Level 2 and 3...

Job Title: Service Desk AnalystJob Description:Serve as the primary point of contact for end-user requests and support issues, providing timely and polite communication to users. Key responsibilities include responding to IT requests from various channels, logging and assigning tickets in the IT ticketing system, and performing troubleshooting and...

Service Desk AnalystThe Service Desk Analyst plays a crucial role in providing high-quality level 2 support to a multi-client environment, delivering exceptional customer service, technical expertise, and timeliness. This position involves consulting and contributing to the knowledge base to optimize incident resolution, tracking calls, providing detailed...

Job Description Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT...

Service Desk Team Lead L2 Min 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experience Location of Requirement - Hyderabad Chennai Desired Competencies (Technical/Behavioral Competency) People Management Skills Service Desk Operations experience Excellent English language...

Service Desk Team Lead L2 Min 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experience Location of Requirement - Hyderabad Chennai Desired Competencies (Technical/Behavioral Competency) People Management Skills Service Desk Operations experience Excellent English language voice and...

Service Desk Team Lead L2 Min 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experience Location of Requirement -Hyderabad ChennaiDesired Competencies (Technical/Behavioral Competency)People Management SkillsService Desk Operations experienceExcellent English language voice and written com...

Service Desk Team Lead L2 Min 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experience Location of Requirement -Hyderabad ChennaiDesired Competencies (Technical/Behavioral Competency)People Management SkillsService Desk Operations experienceExcellent English language voice and written com...

Job Purpose:The Service Desk Manager is responsible for ensuring the delivery center meets all its Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).Main Responsibilities:Manage the service desk team to ensure they meet their performance targets.Coordinate with other teams, such as Knowledge Managers, Escalation Managers, and Incident...

**Must Have**: People Management Skills - Service Desk Operations experience - Excellent English language voice and written com skills Basic Infra L1 experience (windows, network, office 365, MS Dynamics, Bomgar ,Snow etc ) Willingness to work in 24/7 ops incl night shifts and weekends IT/Application Service Desk agent experience using Genesys /CISCO voice...

Job Title: Service Desk ManagerWipro is seeking a highly skilled Service Desk Manager to lead our delivery center and ensure all metrics are measured and adhered to.Key Responsibilities:Manage all activities in the delivery center, ensuring adherence to standards and metrics.Coordinate Knowledge Managers, Escalation Managers, and Incident Managers to ensure...

Service Desk Operations Manager Job Summary:The Service Desk Operations Manager is a critical role responsible for managing the operation of the Service Desk. This position is crucial in ensuring customer requirements are met in terms of communication, prioritizing, escalating and resolving incidents and requests. The successful candidate will be responsible...

About the Role:Base8 is seeking a highly skilled Service Desk Manager to join our team. As a Service Desk Manager, you will be responsible for managing the activities and responsibilities of the service desk team. This includes providing high-level technical assistance to the team and ensuring service and support are provided to customers at agreed...