Current jobs related to Service Desk Analyst - Hyderabad - Bangalore Strategic Solutions

  • Service Desk Analyst

    3 days ago

    Hyderabad, India Tata Consultancy Services Full time

    Dear CandidateGreetings from TCS !!!TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.Role: Service Desk AnalystLocation: HyderabadExperience Range: 2 to 5 yearsJob Description:Desired Competencies:Infrastructure technical...

  • Service Desk Analyst

    3 weeks ago

    Hyderabad, India Wipro Full time

    Service Desk Analyst:Good knowledge of laptop desktop troubleshootingQualification- Only Freshers graduates can applyLanguage- Should know English Shift- 24/7 rotational shift (including night shifts)Location- Hyderabadimmediate joiners preferred. Role:1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system...

  • Service Desk Analyst

    3 weeks ago

    Hyderabad, India Wipro Full time

    Service Desk Analyst:Good knowledge of laptop desktop troubleshootingQualification- Only Freshers graduates can applyLanguage- Should know English Shift- 24/7 rotational shift (including night shifts)Location- Hyderabadimmediate joiners preferred. Role:1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system...

  • Analyst I, IT Service Desk

    4 days ago

    Hyderabad, India Commscope Full time

    In our 'always on' world, we believe it's essential to have a genuine connection with the work you do. Commscope is looking to add a "Analyst I, IT Service Desk" and the Ideal candidate will be based out of Hyderabad   General Summary:  Support, diagnose and resolve first-level user incidents and fulfill first-level user requests in compliance with...

  • Service Desk Analyst

    3 days ago

    Hyderabad, India Tata Consultancy Services Full time

    Dear Candidate Greetings from TCS !!! TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. Role: Service Desk Analyst Location: Hyderabad Experience Range: 2 to 5 years Job Description: Desired Competencies: Infrastructure...

  • Service Desk Analyst

    4 days ago

    Hyderabad, India Tata Consultancy Services Full time

    Dear CandidateGreetings from TCS !!!TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.Role: Service Desk AnalystLocation: HyderabadExperience Range: 2 to 5 yearsJob Description:Desired Competencies:Infrastructure technical...

  • Wipro | service desk analyst

    3 weeks ago

    Hyderabad, India Wipro Full time

    Service Desk Analyst:Good knowledge of laptop desktop troubleshootingQualification- Only Freshers graduates can applyLanguage- Should know EnglishShift- 24/7 rotational shift (including night shifts)Location- Hyderabadimmediate joiners preferred.Role:1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system...

  • Commscope | Analyst I, IT Service Desk

    5 days ago

    hyderabad, India Commscope Full time

    In our 'always on' world, we believe it's essential to have a genuine connection with the work you do. Commscope is looking to add a "Analyst I, IT Service Desk" and the Ideal candidate will be based out of Hyderabad   General Summary: Support, diagnose and resolve first-level user incidents and fulfill first-level user requests in compliance with...

  • Service Desk Dispatcher

    2 weeks ago

    Hyderabad, Telangana, India Base8 Inc Full time

    **Service Desk Dispatcher - Night Shift Job** **Who We Are**: Base8 provides technology and business consulting services to companies throughout the US and Canada. We like to work with businesses that are serious about scaling, risk management, and developing mature processes - ones that are looking for a modern, sophisticated, trustworthy, friendly,...

  • Service Desk Dispatcher

    4 months ago

    Hyderabad, Telangana, India Base8 Inc Full time

    **Who We Are**: Base8 provides technology and business consulting services to companies throughout the US and Canada. We like to work with businesses that are serious about scaling, risk management, and developing mature processes - ones that are looking for a modern, sophisticated, trustworthy, friendly, high-quality (yet still affordable) technology and...

  • Service Desk Analyst

    3 days ago

    Hyderabad, India Tata Consultancy Services Full time

    Dear CandidateGreetings from TCS !!!TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.Role: Service Desk AnalystLocation: HyderabadExperience Range: 2 to 5 yearsJob Description:Desired Competencies:- Infrastructure technical...

  • Service Desk Specialist

    4 days ago

    Hyderabad, India Tata Consultancy Services Full time

    Service Desk Min 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experienceLocation of Requirement -Hyderabad Desired Competencies (Technical/Behavioral Competency)People Management SkillsService Desk Operations experienceExcellent English language voice and written com skillsBasic Infra L1...

  • Service Desk Specialist

    4 days ago

    Hyderabad, India Tata Consultancy Services Full time

    Service Desk Min 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experienceLocation of Requirement -Hyderabad Desired Competencies (Technical/Behavioral Competency)People Management SkillsService Desk Operations experienceExcellent English language voice and written com skillsBasic Infra L1...

  • Service Desk Specialist

    3 days ago

    Hyderabad, India Tata Consultancy Services Full time

    Service Desk Min 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experience Location of Requirement - Hyderabad Desired Competencies (Technical/Behavioral Competency) People Management Skills Service Desk Operations experience Excellent English language voice and written com skills Basic...

  • Tata Consultancy Services | Service Desk Specialist

    3 days ago

    Hyderabad, India Tata Consultancy Services Full time

    Service DeskMin 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experienceLocation of Requirement - HyderabadDesired Competencies (Technical/Behavioral Competency)People Management SkillsService Desk Operations experienceExcellent English language voice and written com skillsBasic Infra L1...

  • Analyst (Deals Desk)

    3 days ago

    Hyderabad, India GlobalLogic Full time

    GlobalLogic is looking for Deals Desk Analyst for one of their premium Clients. Grab the opportunity and be part of its fantastic journey Designation: Analyst (Deals Desk) Experience Range: 2+ years Work Location: Hyderabad Mandate Skill Set: Deals Desk/ Deal Structuring, Salesforce CPQ, Contract Management, Quote Management We are looking for 2+...

  • Analyst (Deals Desk)

    4 days ago

    Hyderabad, India GlobalLogic Full time

    GlobalLogic is looking for Deals Desk Analyst for one of their premium Clients. Grab the opportunity and be part of its fantastic journeyDesignation: Analyst (Deals Desk)Experience Range: 2+ yearsWork Location: HyderabadMandate Skill Set: Deals Desk/ Deal Structuring, Salesforce CPQ, Contract Management, Quote ManagementWe are looking for2+ years’...

  • Analyst (Deals Desk)

    3 days ago

    Hyderabad, India GlobalLogic Full time

    GlobalLogic is looking for Deals Desk Analyst for one of their premium Clients. Grab the opportunity and be part of its fantastic journeyDesignation: Analyst (Deals Desk)Experience Range: 2+ yearsWork Location: HyderabadMandate Skill Set: Deals Desk/ Deal Structuring, Salesforce CPQ, Contract Management, Quote ManagementWe are looking for2+ years’...

  • IT Service Desk

    7 months ago

    Hyderabad, India Advanced Micro Devices, Inc Full time

    Overview: **WHAT YOU DO AT AMD CHANGES EVERYTHING** We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded....

  • Tata Consultancy Services | Service Desk Specialist

    4 days ago

    hyderabad, India Tata Consultancy Services Full time

    Service Desk Min 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experienceLocation of Requirement -Hyderabad Desired Competencies (Technical/Behavioral Competency)People Management SkillsService Desk Operations experienceExcellent English language voice and written com skillsBasic Infra L1...

Service Desk Analyst

2 months ago

Hyderabad, India Bangalore Strategic Solutions Full time
SERVICE DESK AGENT JD:

Location: Hyderabad, Telangana, India

Role - Service Desk Agent – L1

Band -B1

Experience - 2 Years - 4 Years

Designation - Servicedesk Associate

Language-English (Read + Write + Speak)

Type Of Support-Voice process

Work place-Hyderabad, Telangana, India

Job Description:

- Technical Support/Service Desk Agent -L1 will be the part of Global Support Team supporting the Client Full Time Employees, Vendors/Contractors via voice/ email / chat.- Acts as single point of contact for all IT related issues.- Provides status and updates on tickets to authorized users- Adherence to policies and procedures, closure of open calls after resolution.- Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution- Identifying the issue and categorizing / prioritize the incident