Technical Support Expert

2 weeks ago

Bharatpur, Rajasthan, India beBeeSupport Full time ₹ 5,00,000 - ₹ 10,00,000
Technical Support Role

We are seeking a Technical Support professional to join our organization.

  • Deliver exceptional customer service through verbal and written communication skills.
  • Demonstrate typing proficiency with a minimum of 60-80 WPM.
  • Analyze complex issues using established procedures.
  • Support methodologies, case lifecycles, and analytical skills for issue resolution.
  • Familiarity with ticketing tools and ITIL knowledge is necessary.
  • At least 6 months of experience in infrastructure, Storage, Service Desk environments.
  • Hands-on experience with Google products (Gmail, Calendar, Meet, Drive, Docs, Sheets, Slides, Gemini app, Notebook LLM, Keep, Sites, Forms, Appsheet).

Mandatory Requirements:

  • A minimum of 15 years of regular education (10 + 2 + 3) is required.
  • Flexibility with night shifts and rotation shifts is mandatory.
  • Good knowledge of MS Office Word, Excel, and PowerPoint is essential.

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