
Technical Expert
6 hours ago
Key Responsibilities:
- Provide timely and effective support via multiple channels
- Collaborate with internal teams to troubleshoot technical problems
- Document and track customer incidents using a ticketing system
- Contribute to the development and maintenance of an internal knowledge base
- Stay up-to-date with new technologies and product developments
Required Skills and Qualifications:
- 1-3 years of experience in a technical support role
- Excellent communication skills and problem-solving abilities
- Strong technical skills, including proficiency in cURL, Postman, Fiddler, and Chrome Debugger
- Knowledge of SQL queries and database management systems
- Basic networking concepts and Linux terminal commands
Becoming a part of our team offers the opportunity to work on cutting-edge technology and collaborate with talented professionals.
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