
Technical Expert Role
21 hours ago
As a Technical Support Expert, you will play a critical role in providing technical support to customers.
Your primary responsibility will be to troubleshoot and resolve complex issues using established procedures.
Required Skills and Qualifications:- Excellent Communication Skills (verbal/written)
- Typing skill (60-80 WPM)
- Troubleshooting Experience: diagnosing and resolving complex issues
- Support Experience: Familiarity with support methodologies and analytical skills for breaking down issues
- Knowledge on ticketing tools and ITIL principles
- Experience in infrastructure, storage, and service desk (6+ months)
- Hands-on experience with Google products
- Register and obtain a professional certification number
- Must have completed 15 years of regular education
- Flexible with night shifts and rotation shifts
- Good Knowledge of MS Office Suite
- End-to-end knowledge in financial processes
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Technical Support Expert
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Technical Support Specialist
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