Customer Service and Technical Support Expert

2 days ago


Bharatpur, Rajasthan, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,00,000
Job Title:

Technical Support Specialist

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Are you looking for a challenging and rewarding career in technical support? Look no further

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We are seeking an experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch customer service and technical support to our customers.

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Responsibilities:

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  • Provide exceptional customer service and technical support to customers via phone, email, or chat.">
  • Troubleshoot and resolve complex technical issues in a timely and efficient manner.">
  • Collaborate with internal teams to identify and resolve root causes of technical issues.">
  • Stay up-to-date with the latest technology trends and advancements to ensure expertise in our products and services.">
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Requirements:

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To be successful as a Technical Support Specialist, you will need:

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  • 1-2 years of experience in a technical support role.">
  • Excellent communication and interpersonal skills.">
  • Ability to work in a fast-paced environment and meet deadlines.">
  • Knowledge of technical software and hardware systems.">
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What We Offer:

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We offer a competitive salary, bonus structure, and comprehensive benefits package. Our benefits include:

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  • A generous paid time off policy.">
  • Ongoing training and development opportunities.">
  • Flexible work arrangements to accommodate your needs.">
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Location:

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This role is based in Goregaon West, Mumbai. Must be able to commute to our office.

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