
Support Operations Coordinator
2 weeks ago
We are seeking an organized, proactive, and detail-oriented professional to efficiently manage daily operations and support cross-department coordination.
The ideal candidate will possess excellent time management skills, be proficient in utilizing digital tools, and have strong communication skills to effectively coordinate with team members and external vendors.
Key Responsibilities:- Scheduling & Coordination
- Utilize Google Calendar and Outlook to manage calendars and schedule meetings with proper agenda and reminders.
- Track deadlines and pending tasks using ClickUp (preferred), Trello, Asana, or Notion.
- Communication & Correspondence
- Draft professional emails in Gmail/Outlook and manage WhatsApp Business groups / Slack channels for quick internal communication.
- Coordinate with external vendors, consultants, and partners through Zoom/Google Meet.
- Documentation & Reporting
- Maintain digital files on Google Drive, OneDrive, or Dropbox.
- Prepare and format reports using Google Sheets, Microsoft Excel (Pivot tables, VLOOKUP, conditional formatting).
- Create and proofread presentations in Google Slides/PowerPoint.
- Maintain and update basic records in MS Access / Airtable (preferred but not mandatory).
- Use AI tools (ChatGPT, Gemini, Notion AI, etc.) to draft, summarize, or proofread content for reports, presentations, and communication.
- Leadership Assistance
- Maintain daily task lists and progress trackers on ClickUp (or other project management tools).
- Track progress of projects via Excel dashboards/Google Sheets trackers.
- Record meeting minutes in Google Docs / MS Word, circulate summaries, and follow up on tasks.
- Office Administration
- Track office inventory using Google Sheets/Excel.
- Handle vendor quotations and invoices using Zoho Books / Tally / QuickBooks.
- Coordinate IT support tickets via Freshdesk / Zoho Desk (or similar).
- Event & Activity Support
- Manage training/workshop logistics with Google Forms/Typeform (registrations, feedback).
- Create posters/brochures in Canva for internal events.
- Schedule and track invites via Google Calendar / Outlook.
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