Customer Retention Specialist

Assistant Manager & Customer Retention SpecialistThis role will focus on strengthening our relationship with our loyal customer base through various customer lifecycle management strategies.Design and execute customer retention journeys, including onboarding, engagement, repeat purchase growth, cross-sell, win-back, and churn prevention.Key...

THIS IS A 6 Months CONTRACT POSITION WITH ONE OF THE LARGEST, GLOBAL, TECHNOLOGY LEADER.We seek a proactive Customer Retention and Accounts Specialist to manage customer interactions, encourage subscription purchases, and resolve outstanding overages. This role involves contacting customers whose trials have expired, facilitating purchases, processing...

Customer Engagement SpecialistWe are seeking a skilled and analytical professional to develop and implement strategies that drive user engagement, retention, and loyalty across our platform.Develop App Engagement Strategies: Create plans to increase daily active users (DAU), monthly active users (MAU), and session duration.Create Gamification-led...

Retention Marketing SpecialistWe're on a mission to create a movement around pet wellness, loyalty, and community. Our goal is to build a team of experts who share our vision and can help us drive growth through retention marketing.The role requires someone with a deep understanding of customer loyalty, LTV growth, and habit-building strategies in D2C...

About this roleWe want to keep our customers for life. To do that, customer success is probably going to be our most important function and we want to treat it like that.We're now at a point where we've scaled 10X in the past year and to do that again next year we want to double down on our existing customers.This role involves owning customer retention and...

Campaign and Retention Specialist We are seeking a highly skilled Campaign and Retention Specialist to play a pivotal role in shaping the customer journey for one of the fastest-growing healthtech brands. This is an exciting opportunity for a seasoned marketing professional to lead the design and execution of targeted lifecycle campaigns across various...

Customer Growth SpecialistWe are seeking a skilled specialist to join our growth team. This pivotal role will shape the customer journey for one of the fastest-growing healthtech brands.About the RoleThis key member of the marketing team will lead the design and execution of targeted lifecycle campaigns across multiple channels, focusing on improving...

Key Growth Campaign ManagerWe're seeking an accomplished Campaign & Retention Strategist to join our growth team and drive customer journey innovation in the healthtech domain.About the RoleAs a key member of our marketing team, you'll lead targeted lifecycle campaigns across email, SMS, push, WhatsApp, and in-app channels to boost engagement, retention, and...

About this PositionThis role focuses on building and maintaining strong relationships with customers to ensure their satisfaction and retention.ResponsibilitiesWe are seeking a skilled professional to develop and implement strategies that enhance customer experience and satisfaction.Key responsibilities include managing and resolving customer complaints,...

Customer Service RoleWe are seeking a highly skilled and customer-focused professional to deliver exceptional support and enhance the overall customer experience.Main Responsibilities:• Provide top-notch customer support through various communication channels, ensuring timely and effective issue resolution.• Respond to customer inquiries and concerns in...