Customer Retention Manager

Assistant Manager & Customer Retention SpecialistThis role will focus on strengthening our relationship with our loyal customer base through various customer lifecycle management strategies.Design and execute customer retention journeys, including onboarding, engagement, repeat purchase growth, cross-sell, win-back, and churn prevention.Key...

Customer Retention SpecialistThis is a 6-month contract position with a global technology leader.We seek a proactive customer retention specialist to manage customer interactions, encourage subscription purchases, and resolve outstanding overages.Key Responsibilities:Contact customers to resolve outstanding overages or encourage subscription purchases...

THIS IS A 6 Months CONTRACT POSITION WITH ONE OF THE LARGEST, GLOBAL, TECHNOLOGY LEADER.We seek a proactive Customer Retention and Accounts Specialist to manage customer interactions, encourage subscription purchases, and resolve outstanding overages. This role involves contacting customers whose trials have expired, facilitating purchases, processing...

Retention Marketing SpecialistWe're on a mission to create a movement around pet wellness, loyalty, and community. Our goal is to build a team of experts who share our vision and can help us drive growth through retention marketing.The role requires someone with a deep understanding of customer loyalty, LTV growth, and habit-building strategies in D2C...

Customer Engagement SpecialistWe are seeking a skilled and analytical professional to develop and implement strategies that drive user engagement, retention, and loyalty across our platform.Develop App Engagement Strategies: Create plans to increase daily active users (DAU), monthly active users (MAU), and session duration.Create Gamification-led...

About the jobResponsibilitiesDevelop and implement strategies to enhance customer experience and satisfaction.Manage and resolve customer complaints and issues to ensure customer retention.Handle the customer journeys from booking till possession / handover post project completion.Conduct regular customer interactions to understand their needs and...

About the jobResponsibilities1. Develop and implement strategies to enhance customer experience and satisfaction.2. Manage and resolve customer complaints and issues to ensure customer retention.3. Handle the customer journeys from booking till possession / handover post project completion.4. Conduct regular customer interactions to understand their needs...

CRM Role OverviewWe are seeking a skilled CRM professional to join our team.Key Responsibilities:Customer Relationship Management Database Management: Manage and maintain the CRM database, ensuring data accuracy, cleanliness, and segmentation.Execute CRM Campaigns: Execute CRM campaigns (email, SMS, push notifications) to support sales and marketing...

Job OverviewThe Customer Engagement Manager is a pivotal role that oversees and optimizes the LeadSquared CRM system to drive customer retention, revenue growth, and business expansion.This individual will act as a bridge between sales, marketing, and support teams, ensuring effective use of the CRM, maintaining data integrity, and delivering actionable...

About the jobResponsibilitiesDevelop and implement strategies to enhance customer experience and satisfaction.Manage and resolve customer complaints and issues to ensure customer retention.Handle the customer journeys from booking till possession / handover post project completion.Conduct regular customer interactions to understand their needs and...