Current jobs related to Customer Relationship Manager - Thāne, Maharashtra - Ekatva Group
-
Customer Relationship Manager
2 weeks ago
Thāne, Maharashtra, India Ekatva Group Full timeAbout the jobResponsibilities1. Develop and implement strategies to enhance customer experience and satisfaction.2. Manage and resolve customer complaints and issues to ensure customer retention.3. Handle the customer journeys from booking till possession / handover post project completion.4. Conduct regular customer interactions to understand their needs...
-
Customer Relationship Manager
2 weeks ago
Thāne, Maharashtra, India Ekatva Group Full timeAbout the jobResponsibilitiesDevelop and implement strategies to enhance customer experience and satisfaction.Manage and resolve customer complaints and issues to ensure customer retention.Handle the customer journeys from booking till possession / handover post project completion.Conduct regular customer interactions to understand their needs and...
-
Customer Relationship Strategist
2 weeks ago
Thāne, Maharashtra, India beBeeCustomerRelationship Full time ₹ 4,00,000 - ₹ 6,00,000About the CRM RoleKey Responsibilities:Implement customer-centric strategies to enhance satisfaction and loyalty.Resolve customer complaints in a timely manner, ensuring retention and growth.Deliver exceptional customer experiences throughout the journey.Develop strong relationships through regular interactions and needs assessments.Stay updated on market...
-
Customer Relationship Ambassador
2 weeks ago
Thāne, Maharashtra, India beBeeCustomerService Full time ₹ 25,00,000 - ₹ 50,00,000Guest Relationship Executive RoleWe are seeking an experienced Guest Relationship Executive to represent our brand image and provide a professional experience for clients and visitors.Greeting and WelcomeManage front desk operations, including inquiries, calls, and appointment scheduling.Assist the sales and CRM teams by handling customer walk-ins,...
-
Customer Relationship Executive
7 days ago
Thāne, Maharashtra, India Orion Full time ₹ 15,00,000 - ₹ 28,00,000 per yearRole & responsibilitiesDevelop and nurture long-term relationships with clients to enhance customer satisfaction and retention.Act as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring timely follow-ups.Collaborate with internal teams to ensure seamless service delivery and alignment with client...
-
Thāne, Maharashtra, India Kotak Mahindra Bank Full timeDESIGNATION Transaction Banking Group ROCE Relationship Officer - Customer Engagement Location Hyderabad Number of Positions 12 Reporting Relationships RCEM Regional Customer Engagement Manager Position Grade M2 Job Role Customer Engagement meeting Video call Tele call and Relationship Management on...
-
Healthcare Relationship Manager
2 weeks ago
Thāne, Maharashtra, India beBeeRelationship Full time ₹ 1,20,00,000 - ₹ 2,00,00,000Job Opportunity:We are seeking Relationship Managers to handle Employee Health and Benefits for our clients.Key Responsibilities:Providing exceptional customer service by servicing existing clients and developing new relationshipsStudying client portfolios and consulting on risk management strategiesConducting gap analysis, suggesting better terms, and...
-
Virtual Relationship Manager
2 weeks ago
Thāne, Maharashtra, India UNIVMARSOL OPC PVT LTD Full time ₹ 22,000 - ₹ 35,000 per yearPosition: Virtual Relationship ManagerIndustry: Mutual FundNo of Vacancy: 11Qualification: Any HSC/ GraduateWorking Shift: Day OnlyWorking Hour: 09:30am to 06:30pmWorking Days: Monday to SaturdayFixed Salary: Rs. 22k to Rs. 35k plus PF with incentivesJob Location: Thane West, MumbaiJOB DESCRIPTION:-Attending inbound and outbound calls in Mutual Funds...
-
Relationship Management Specialist
1 week ago
Thāne, Maharashtra, India beBeeCustomerManagement Full time ₹ 2,50,000 - ₹ 3,50,000We are seeking a skilled professional to join our team as a Relationship Management Specialist.About the Role:This is a dynamic and challenging position that requires strong communication skills, organizational abilities, and a customer-centric mindset.Key Responsibilities include:
-
Client Relationship Manager
7 days ago
Thāne, Maharashtra, India beBeeGrowth Full time ₹ 9,00,000 - ₹ 14,50,000About this Role:We are seeking a skilled Client Relationship Manager to join our team. In this role, you will be responsible for building strong client relationships and providing exceptional customer service.The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to analyze market trends and competitor...
Customer Relationship Manager
2 weeks ago
About the job
Responsibilities
- Develop and implement strategies to enhance customer experience and satisfaction.
- Manage and resolve customer complaints and issues to ensure customer retention.
- Handle the customer journeys from booking till possession / handover post project completion.
- Conduct regular customer interactions to understand their needs and preferences.
- Maintain updated knowledge of the real estate market trends and competitors.
- Prepare reports on customer feedback, satisfaction, and recommendations for management review.
- Organize customer events and engagement activities to strengthen relationships.
- Utilize CRM software to effectively manage customer interactions and data.
- Stay updated on company products, services, and offerings to provide accurate information to customers.
- Ensure compliance with company policies and procedures in all customer interactions.
Qualifications
- Bachelor's degree in Business Administration, Marketing, or related field.
- Minimum 2 years of experience in Customer Relationship Management within the Real Estate industry is preferred
- Demonstrated track record of successfully managing client relationships and driving customer satisfaction.
- Experience in handling customer queries, resolving complaints, and providing solutions in a timely manner.
