Customer Relationship Ambassador

10 hours ago

Thāne, Maharashtra, India beBeeCustomerService Full time ₹ 25,00,000 - ₹ 50,00,000

Guest Relationship Executive Role

We are seeking an experienced Guest Relationship Executive to represent our brand image and provide a professional experience for clients and visitors.

  • Greeting and Welcome
  • Manage front desk operations, including inquiries, calls, and appointment scheduling.
  • Assist the sales and CRM teams by handling customer walk-ins, documentation, and follow-ups.
  • Provide project-related information to visitors and guide them to the concerned department.
  • Coordinate with Internal Teams
  • Ensure a seamless client experience through effective communication and coordination.
  • Client Feedback and Escalation
  • Manage client feedback, queries, and escalate issues to ensure quick resolution.
  • Record Keeping and Reporting
  • Maintain records of client visits, inquiries, and interactions for reporting purposes.
  • Event and Site Visit Support
  • Support in organizing site visits, events, and promotional activities.

Required Skills & Qualifications

  • Excellent Communication and Interpersonal Skills
  • Pleasant personality, confident, and customer service oriented.
  • Ability to handle client interactions with professionalism and empathy.
  • Basic Knowledge of MS Office
  • Experience in real estate, hospitality, or front desk roles preferred.
  • Strong Organizational and Coordination Abilities

What We Offer

  • Opportunity to work in a growth-oriented work culture.
  • Exposure to client-facing and customer relationship management roles.
  • Professional training and mentoring.
  • Job Description – Guest Relationship Executive

 

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