Customer Relationship Executive
5 days ago
Role & responsibilities
- Develop and nurture long-term relationships with clients to enhance customer satisfaction and retention.
- Act as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring timely follow-ups.
- Collaborate with internal teams to ensure seamless service delivery and alignment with client expectations.
- Analyze customer feedback and service data to identify areas for improvement and implement actionable strategies.
- Conduct regular client meetings to understand their evolving needs and provide tailored solutions.
- Monitor customer satisfaction metrics and prepare reports for senior management.
- Identify opportunities for upselling and cross-selling services to maximize revenue.
- Stay updated on industry trends and competitor offerings to maintain a competitive edge.
Preferred candidate profile
Bachelor's degree in Business Administration, Marketing, or a related field.
Skills:
- Customer Relationship Management (CRM) expertise.
- Conflict resolution and negotiation skills.
- Analytical mindset for data-driven decision-making.
- Team collaboration and leadership capabilities.
- Adaptability to dynamic client needs and industry changes.
- Interested Candidates can call or share your CV on
-
Customer Relationship Ambassador
1 week ago
Thāne, Maharashtra, India beBeeCustomerService Full time ₹ 25,00,000 - ₹ 50,00,000Guest Relationship Executive RoleWe are seeking an experienced Guest Relationship Executive to represent our brand image and provide a professional experience for clients and visitors.Greeting and WelcomeManage front desk operations, including inquiries, calls, and appointment scheduling.Assist the sales and CRM teams by handling customer walk-ins,...
-
Customer Relationship Executive
4 days ago
Thāne, Maharashtra, India Find Mera Home Full timeAbout Find Mera HomeFind Mera Home is a clarity-driven property advisory brand with a strong international foundation. With over 6 years of experience in Canada & over 7 years of experience in Thane, Maharashtra India as channel partner, we have guided and supported numerous realtors and homebuyers helping them sell properties successfully and grow their...
-
Customer Relationship Executive
7 days ago
Thāne, Maharashtra, India Find Mera Home Full time ₹ 1,50,000 - ₹ 28,00,000 per yearAbout Find Mera HomeFind Mera Home is a clarity-driven property advisory brand with a strong international foundation. With over 6 years of experience in Canada & over 7 years of experience in Thane, Maharashtra India as channel partner, we have guided and supported numerous realtors and homebuyers helping them sell properties successfully and grow their...
-
Customer Relationship Executive
5 days ago
Thāne, Maharashtra, India Find Mera Home Full timeAbout Find Mera Home Find Mera Home is a clarity-driven property advisory brand with a strong international foundation. With over 6 years of experience in Canada & over 7 years of experience in Thane, Maharashtra India as channel partner, we have guided and supported numerous realtors and homebuyers helping them sell properties successfully and grow their...
-
Customer Relationship Strategist
2 weeks ago
Thāne, Maharashtra, India beBeeCustomerRelationship Full time ₹ 4,00,000 - ₹ 6,00,000About the CRM RoleKey Responsibilities:Implement customer-centric strategies to enhance satisfaction and loyalty.Resolve customer complaints in a timely manner, ensuring retention and growth.Deliver exceptional customer experiences throughout the journey.Develop strong relationships through regular interactions and needs assessments.Stay updated on market...
-
Customer Relationship Manager
2 weeks ago
Thāne, Maharashtra, India beBeeRelationship Full time ₹ 9,00,000 - ₹ 12,00,000Job Title: Customer Relationship ProfessionalA dynamic and customer-centric professional is required to manage relationships with clients, ensuring high satisfaction levels through timely and accurate resolutions.This role offers a great opportunity for individuals looking to establish themselves in the real estate and housing sector.Key Responsibilities:Act...
-
Customer Relationship Manager
2 weeks ago
Thāne, Maharashtra, India Ekatva Group Full time ₹ 1,04,000 - ₹ 1,30,878 per yearAbout the jobResponsibilitiesDevelop and implement strategies to enhance customer experience and satisfaction.Manage and resolve customer complaints and issues to ensure customer retention.Handle the customer journeys from booking till possession / handover post project completion.Conduct regular customer interactions to understand their needs and...
-
Customer Relationship Manager
2 weeks ago
Thāne, Maharashtra, India Ekatva Group Full timeAbout the jobResponsibilities1. Develop and implement strategies to enhance customer experience and satisfaction.2. Manage and resolve customer complaints and issues to ensure customer retention.3. Handle the customer journeys from booking till possession / handover post project completion.4. Conduct regular customer interactions to understand their needs...
-
Customer Relationship Manager
2 weeks ago
Thāne, Maharashtra, India Ekatva Group Full timeAbout the jobResponsibilitiesDevelop and implement strategies to enhance customer experience and satisfaction.Manage and resolve customer complaints and issues to ensure customer retention.Handle the customer journeys from booking till possession / handover post project completion.Conduct regular customer interactions to understand their needs and...
-
Customer Relationship Manager
2 weeks ago
Thāne, Maharashtra, India Ekatva Group Full timeAbout the jobResponsibilitiesDevelop and implement strategies to enhance customer experience and satisfaction.Manage and resolve customer complaints and issues to ensure customer retention.Handle the customer journeys from booking till possession / handover post project completion.Conduct regular customer interactions to understand their needs and...
