Senior Customer Relationship Manager
4 days ago
The Customer Engagement Manager is a pivotal role that oversees and optimizes the LeadSquared CRM system to drive customer retention, revenue growth, and business expansion.
This individual will act as a bridge between sales, marketing, and support teams, ensuring effective use of the CRM, maintaining data integrity, and delivering actionable insights to inform strategic decision-making.
Key Responsibilities- Collaborate with cross-functional teams to align CRM campaigns, lead routing, and customer interaction strategies to achieve business objectives.
Training & Support
- Provide training sessions and offer ongoing troubleshooting and technical assistance to internal users on best practices for using LeadSquared.
Reporting & Analytics
- Monitor CRM performance metrics such as lead conversion rates, retention rates, email open rates, and customer lifetime value to identify areas for improvement.
Compliance & Security
- Ensure CRM operations comply with industry regulations and security best practices to safeguard sensitive customer information.
- Bachelor's degree in Business Administration, Marketing, or related field.
- Minimum 2-4 years of experience managing CRMs or sales operations.
- Proficiency in CRM platforms, workflow automation, and analytics tools.
- Strong analytical and data-driven decision-making skills.
- Excellent communication, training, and collaboration skills.
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Customer Relationship Manager
2 days ago
Thāne, Maharashtra, India Ekatva Group Full time ₹ 1,04,000 - ₹ 1,30,878 per yearAbout the jobResponsibilitiesDevelop and implement strategies to enhance customer experience and satisfaction.Manage and resolve customer complaints and issues to ensure customer retention.Handle the customer journeys from booking till possession / handover post project completion.Conduct regular customer interactions to understand their needs and...
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Customer Relationship Manager
5 days ago
Thāne, Maharashtra, India Ekatva Group Full timeAbout the jobResponsibilities1. Develop and implement strategies to enhance customer experience and satisfaction.2. Manage and resolve customer complaints and issues to ensure customer retention.3. Handle the customer journeys from booking till possession / handover post project completion.4. Conduct regular customer interactions to understand their needs...
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Customer Relationship Manager
5 days ago
Thāne, Maharashtra, India beBeeRelationship Full time ₹ 9,00,000 - ₹ 12,00,000Job Title: Customer Relationship ProfessionalA dynamic and customer-centric professional is required to manage relationships with clients, ensuring high satisfaction levels through timely and accurate resolutions.This role offers a great opportunity for individuals looking to establish themselves in the real estate and housing sector.Key Responsibilities:Act...
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Customer Relationship Manager
5 days ago
Thāne, Maharashtra, India Ekatva Group Full timeAbout the jobResponsibilitiesDevelop and implement strategies to enhance customer experience and satisfaction.Manage and resolve customer complaints and issues to ensure customer retention.Handle the customer journeys from booking till possession / handover post project completion.Conduct regular customer interactions to understand their needs and...
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Customer Relationship Manager
2 days ago
Thāne, Maharashtra, India Ekatva Group Full timeAbout the jobResponsibilitiesDevelop and implement strategies to enhance customer experience and satisfaction.Manage and resolve customer complaints and issues to ensure customer retention.Handle the customer journeys from booking till possession / handover post project completion.Conduct regular customer interactions to understand their needs and...
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Senior Client Relationship Manager
6 days ago
Thāne, Maharashtra, India beBeeRelationship Full time ₹ 12,69,000 - ₹ 25,53,000As a Senior Client Relationship Manager, you will play a pivotal role in building and maintaining long-term relationships with high net worth clients. Your primary responsibility will be to provide exceptional customer service, ensuring that our clients receive personalized solutions to meet their financial needs.The ideal candidate will possess excellent...
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Relationship Manager Customer Engagement
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Associate Relationship Manager
2 days ago
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Customer Relationship Strategist
1 day ago
Thāne, Maharashtra, India beBeeCustomerRelationship Full time ₹ 4,00,000 - ₹ 6,00,000About the CRM RoleKey Responsibilities:Implement customer-centric strategies to enhance satisfaction and loyalty.Resolve customer complaints in a timely manner, ensuring retention and growth.Deliver exceptional customer experiences throughout the journey.Develop strong relationships through regular interactions and needs assessments.Stay updated on market...
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Relationship Manager
17 hours ago
Thāne, Maharashtra, India The Reliable Jobs Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRelationship ManagerThane, MumbaiWe are hiring on behalf of our client, a rapidly growing national-level digital platform that is transforming how Micro, Small, and Medium Enterprises (MSMEs) access working capital. Their technology-driven ecosystem enables seamless financing of receivables by connecting buyers, sellers, and financiers through a transparent...
