Operations Management Lead
2 days ago
About the Role:
SAS PARTNERS CORPORATE ADVISORS PVT LTD seeks a seasoned Operations Management expert to drive efficiency and excellence across its divisions. As the Head of Business Efficiency, you will oversee day-to-day operations, ensuring alignment with strategic goals and optimizing processes for maximum impact.
Responsibilities:
- Develop and implement operational systems, processes, and best practices to improve efficiency and meet organizational objectives
- Lead a high-performing team responsible for administrative functions, billing, collections, and recruitment, fostering a collaborative culture that emphasizes professional growth and accountability
- Identify and execute process improvement initiatives to enhance productivity and reduce operational costs, ensuring all processes align with best practices and compliance standards
- Supervise the billing and collections processes, implementing strategies to manage outstanding receivables effectively and support cash flow and financial objectives
- Collaborate with HR to develop and execute recruitment strategies, attracting and retaining top talent to meet organizational demands
- Track, analyze, and report on key performance metrics to guide decision-making and improve operational performance, presenting findings and recommendations to the executive team
- Work closely with Finance, HR, and other departments to ensure cohesive planning and execution of company objectives, maintaining alignment on shared goals
- Oversee operational budgets, ensuring efficient use of resources and adherence to financial goals, optimizing resource allocation for maximum impact
- Engage with internal and external stakeholders to ensure alignment on operational initiatives and maintain high standards in client service
Requirements:
- Educational background: Graduation / MBA or equivalent degree in Operations, Business Administration, or a related field
- Experience: 8-12 years in an operations management role with experience across various functions, including administration, billing, collections, and recruitment
- Leadership skills: Proven ability to lead cross-functional teams and drive change within a fast-paced environment
- Analytical mindset: Strong problem-solving skills with a data-driven approach to decision-making
- Communication: Excellent verbal and written communication skills with the ability to engage effectively with senior leadership, clients, and team members
- Organizational skills: Demonstrated expertise in project management, process optimization, and resource planning
- Customer-centric: A commitment to delivering high-quality service and fostering strong client relationships
- Software proficiency: Microsoft Office and Zoho ERP Applications (CRM etc)
Salary: ₹1,200,000 - ₹1,500,000 per annum, commensurate with experience
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