
Strategic Partnership Manager
3 days ago
A strategic partner program manager is required to drive cross-functional accountability and execute CSP initiatives.
- This role will oversee program operations, governance, stakeholder coordination, and platform engagement.
The Partner Program Manager - CSP will be responsible for maintaining program structure, ensuring seamless task execution, and driving cross-team accountability.
Key responsibilities include managing program trackers, calendars, milestones, and goal updates, as well as establishing and maintaining operating rhythms.
The successful candidate will collaborate with internal stakeholders, Partner Managers, and CSP portals to ensure program goals are met on time and with high quality.
Responsibilities- Program Operations & Governance:
- Manage program trackers, calendars, milestones, and goal updates.
- Establish and maintain operating rhythms (biweekly syncs, quarterly planning, QBR preparation).
- Stakeholder Coordination:
- Collaborate with Task Stewards and Functional Owners to ensure seamless task execution.
- CSP Platform & Partner Engagement:
- Interface directly with Partner Center, ACE, OCP CRM, and other CSP portals.
- Manage recurring and event-driven administrative tasks such as PoP uploads, CRM updates, marketplace listing changes, PRACR submissions, and event re-enrollments.
- Reporting & Process Improvement:
- Compile monthly reports and performance scorecards.
- Propose enhancements to co-sell tracking, MDF reporting, and operational workflows.
- Partner with Business Development and Sales Operations to identify growth opportunities (e.g., new listings, account coverage).
- Bachelor's degree in Business, Operations, or related field (or equivalent experience).
- 5+ years of program management, partner operations, or channel experience.
- Strong familiarity with partner ecosystems (Microsoft CSP/ACE/OCP CRM experience preferred).
- Excellent organizational skills with proven ability to manage complex trackers and deadlines.
- Strong communication skills for cross-functional coordination.
- Proficiency with Monday.com or other project management tools is a plus.
This role offers an opportunity to work in a dynamic and supportive environment where your contributions make a meaningful impact on our success.
We value diversity and inclusion, and we strive to create an environment that fosters creativity, innovation, and growth.
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